Options after Virgin Media promotion ends?

MoMedia

My welcome offer 12 month promotional rate with Virgin Media is ending.

The price will be going up from £29 per month to £48 which is not good!

We currently have the Player Bundle:

• Player TV (M) - just the basic channels as far as I can tell.
• Internet - Vivid 100 Optical Fibre
• Virgin Phone - line rental, free voicemail, Talk Weekends

Can we get a better deal elsewhere or from Virgin? Any tips?

So far we've been happy with the service, better than we had with TalkTalk previously.

We never use the phone line - don't even have one plugged in.

We do use the Virgin TV Box to watch live TV and record the odd show but only have the basic channels and never watch much else than BBC 1 & 2 and C4.

Our TV has a USB plug for recording stuff but we have no aerial of signal going into the TV that's independent from the Virgin Box.

We work from home and the internet is great though.

Ideally I'd like to keep paying £30 a month or less!

If we cancel with Virgin, is there a better or as good TV Box type option and internet service out there?

In our area, it looks like we can get:

• BT
• Plus Net
• Direct Save
• TalkTalk
• Now
• Shell
• SSE
• Post Office
• One Stream
• Sky

We're renting to don't think we could get a dish put up if that's a requirement for Sky/BT etc.

I would be quite keen on getting BT Sports for free if its part of any deal but only if it's free (or included for less than £30 per month).

For reference, I'm part way through a 12-month sim-only mobile contract with Virgin Mobile that's £8 per month for 4GB of data, but that is separate from the Virgin Media bill.

Thanks!

Neil_Jones

Phone them up and say your deal is ending, I was paying £x.yz, I can get this that and the other from somewhere else at a cheaper price but I'd rather stay with you. What can you do?

AndyPK

are you on an 18 month contract?


If yes, best to suck it up

JJ_Egan

BT is max up to 72 meg for most areas .
BT Sport varying packages with BT /
( i have BT Max TV with Free BT Sport HD at a discounted £15 pm )+ Line Rental + BB /
Move and you lose the VM box .
Work from home then you really need a Business Service if continual uptime matters.

MoMedia

JJ_Egan wrote: »

BT is max up to 72 meg for most areas .
BT Sport varying packages with BT /
( i have BT Max TV with Free BT Sport HD at a discounted £15 pm )+ Line Rental + BB /
Move and you lose the VM box .
Work from home then you really need a Business Service if continual uptime matters.

Thanks. What's the difference between business and home ISP services?

If I go with Virgin Media Business, would the business 'feed' be more reliable?

It looks more expensive so probably not viable at the moment.

I haven't had have any problems with downtime with Virgin Media.

AndyPK wrote: »

are you on an 18 month contract?


If yes, best to suck it up

Sorry, should've been clearer. The contract is about to end/has just ended.

JJ_Egan

Business would be service level agreements .


Running a business on a home service may be against the terms .
Feed no basically the same feed .

MoMedia

JJ_Egan wrote: »

Business would be service level agreements .


Running a business on a home service may be against the terms .
Feed no basically the same feed .

Thanks. I'm happy with the uptime so far so can't really justify the extra expense at the moment but its something to consider for the future.

[Deleted User]

MoMedia wrote: »

Thanks. I'm happy with the uptime so far so can't really justify the extra expense at the moment but its something to consider for the future.

That's the point behind a business BB contract, it's not what's happened in the past but what can happen tomorrow. If your BB goes down for 7 days how much is that worth to you? On a consumer level agreement you'll have practically no recompense at all whereas a business contract would have you up and running again as fast as possible.

AndyPK

Sorry, should've been clearer. The contract is about to end/has just ended.

That is lucky. New customers are normally on an 18m contract, with 12m discount.
This is too much hassle/cost to get out of

MoMedia

I would've been happy with 18 months at £29 instead of 12 to be honest!