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EA says they have to be present at house viewing for insurance purposes

2

Comments

  • eddddy
    eddddy Posts: 18,236 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Daisy_Blue wrote: »
    ... but eventually an appointment was made direct with one of the owners, as they want to be there.

    I suspect the EA is trying to avoid a 'train wreck'!

    Is the owner difficult? Could it be that the owner wants to be there "to tell the surveyor how to do his/her job"?

    ... so the EA doesn't want anyone else (i.e. you) there, just in case that makes things even worse.

    Especially, as the EA can't be there to mediate.
  • Daisy_Blue
    Daisy_Blue Posts: 11 Forumite
    Third Anniversary First Post
    The surveyor said one of the owners was difficult when he was trying to arrange the appointment.
    I guess I have to stay away from this and arrange a separate visit, but just concerned now if they get more difficult then I will have wasted my money on a survey etc.
    Not particularly enjoying this house buying experience
  • If the sellers are a nightmare best to avoid contact, you don’t to accidentally say the wrong thing and turn them against you!

    The surveyor will do their job exactly the same whether you’re there or not.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 15 April 2019 at 8:02PM
    It's definately not the done thing. Surveyors do not want anxious clients following them around, looking over their shoulder, and asking questions.

    Even if you say you will leave him to get on with his job while you measure for curtains/whatever, he knows only too well you'll have a question for him. And another.

    I had specific issues I wanted looked at in a recent survey (is a wall load bearing etc) and surveyor was happy to look into these and include them in his report . but not with me present!

    He was happy to speak to me afterwards (4 times!) on the phone. But was very clear about me not being there when he did the survey.
  • Finchy2018
    Finchy2018 Posts: 508 Forumite
    Fifth Anniversary 100 Posts Name Dropper Debt-free and Proud!
    I used to work for a surveyor. They don't like purchasers to attend. They are not there to babysit whilst you measure up and their arrival time is given within a 2 hour window, or just on the day if it's keys. They are there to do a job for you, let them do it. They aren't insured to have other people follow round, what if you break something or injure yourself? In my experience they are more than happy to call after the survey. Measure up at another time.
  • Mutton_Geoff
    Mutton_Geoff Posts: 4,055 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Finchy2018 wrote: »
    They aren't insured to have other people follow round, what if you break something or injure yourself?


    Elf & safety gone mad.
    Signature on holiday for two weeks
  • FWIW my surveyor actively encouraged me to go around with him. Well to be specific, he did his stuff first, then when he was finished he gave me a call and then he took me round the property and talked me through what he had found. It was really useful.

    This was a Buildings Survey I commissioned separately to the mortgage valuation (which I did not attend or get a copy of).

    The EA was not there for any part of my surveyors visit. Neither was the owner. I don’t think there’s any “insurance” thing here.
  • saajan_12
    saajan_12 Posts: 5,333 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Most of the objections here are why the surveyor might want someone interrupting them. THEY can refuse to do the survey with someone following if they choose but they can't allow / deny someone entry to the property they don't own. OP, clarify the surveyors preferences with them.. they may be fine with it!

    However SEPARATELY OP is getting push back from the EA. Since you don't own the house, you (or your surveyor) don't have a RIGHT to enter the property. You would have to be given permission by the vendor (perhaps via the EA). If the vendor gives you permission to view at the same time as the surveyor, then go ahead. If the vendor believes the EA then they may not give you that permission, but ultimately its up to the vendor.
  • LandyAndy
    LandyAndy Posts: 26,377 Forumite
    Part of the Furniture 10,000 Posts
    FWIW my surveyor actively encouraged me to go around with him. Well to be specific, he did his stuff first, then when he was finished he gave me a call and then he took me round the property and talked me through what he had found. It was really useful.

    This was a Buildings Survey I commissioned separately to the mortgage valuation (which I did not attend or get a copy of).

    The EA was not there for any part of my surveyors visit. Neither was the owner. I don’t think there’s any “insurance” thing here.

    So, he didn't want you with him while he did the survey, just like everyone else has said.
  • hazyjo
    hazyjo Posts: 15,475 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Daisy_Blue wrote: »
    Yes. I didn't realise it wasn't the done thing. I just thought if I'm paying then why shouldn't I be there?
    Do you sit with the mechanic when you get your car MOTd or serviced? ;)
    2024 wins: *must start comping again!*
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