LBC Smart Parking LTD - HELP PLEASE

MistyZ

Coupon-mad wrote: »

IMHO the Smart one is NOTHING to worry about. You know they don't issue POFA PCNs because I told you that as a fact. They cannot hold a keeper liable so what you DO NOT do is talk about who the driver was (might have been) when you complain to B&M. Easy enough.

A very key piece of advice here, really important. Smart cannot hold a keeper liable. Therefore please, from here on, do not disclose or hint at the driver's identity. You are the Registered Keeper of the vehicle, you state that on any correspondence or phone calls about the Smart PCNs. You can then describe what the driver did. The use of the royal 'we' is helpful .... 'we went shopping in B&M ...'

Quentin

LanaDN wrote: »

Well they won't be from now on (obviously) but the anxiety is there for what is potentially yet to come.

Why not take up the advice in #2 and edit your OP (and subsequent ones) to remove details of who was driving?

LanaDN

Done - hope it's OK now.

Coupon-mad

If you were going to get more PCNs then they would still all be non-POFA!

The important thing is exactly what we told you to do already, about the address.

LanaDN

I can't tell you how grateful I am for everyone here.

Quentin

LanaDN wrote: »

Done - hope it's OK now.

Still lots of mistaken references to the driver when you (might) mean to refer to "the keeper"

LanaDN

OK now? (thanks)

LanaDN

Hi all.

After sending a SAR and Rectification Notice to Smart and Gladstones - I am yet to receive a response and it's been almost a month. What do I do now? I've sent them an email to chase it up. Is there anything else I can do? Worried about potential CCJ action.

Le_Kirk

Has it been almost a month or has it been 30 days? PPCs have that long to respond. If it is over 30 days, send it again and tell them if they do not reply within a further n* days you will report them to the ICO - and make sure you do!

*Insert a number with which you can deal, personally I would give them 5.

Coupon-mad

Worried about potential CCJ action.

You mean court action? Not the same thing.

There is no CCJ risk, not even if you lose (because if you lost at a hearing you would pay within 30 days = no CCJ remains) as long as that old address was rectified so there's no danger of missing a claim form.