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First Direct no longer supporting Firefox?

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  • ColdIron
    ColdIron Posts: 9,823 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    Did you just disable extensions yourself or did you start Firefox in safe mode?
  • mgfvvc
    mgfvvc Posts: 1,225 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I just disabled the add ons myself.


    Strangely, not only did it work in safe mode, but when I restarted in normal mode it continued to work, although I hadn't made any changes.


    I find that very odd, but at least it's working.
  • Migster
    Migster Posts: 150 Forumite
    Part of the Furniture 100 Posts
    I usually use Chrome, but have Firefox installed also. Just tried on FF and it didn't work for me, but I spotted that FF was blocking tracking cookies (shield next to the padlock in address bar) and once I temp disabled this the FF login screen appeared.
  • mgfvvc
    mgfvvc Posts: 1,225 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well it was working yesterday, but today it's not working again.

    As far as I can see it's not a tracking cookie issue.


    I guess I'll have to use Chrome.
  • datz
    datz Posts: 165 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 12 April 2019 at 11:34PM
    You can still use the old login page/url if you want, but no idea how long that will last.

    https://www.firstdirect.com/1/2/pib-service

    I have the old one bookmarked / saved in my password manager, so I had not even realised the new changes had been implemented yet, until I saw the threads here.

    P.S. Or just go to the FD home page the usual way, and then append "/1/2/pib-service" onto the url (if clicking random forum links isn't your thing).
  • Lomcevak
    Lomcevak Posts: 1,026 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 14 April 2019 at 12:46PM
    mgfvvc wrote: »
    My Firefox identifies as 66.0.2


    I get the same result in Linux Mint 19.1 or Windows 7.


    For what it's worth, the new sign-in page works fine for me with Windows 10 / FireFox 66.0.2 and also on Linux Mint 19.1 (I don't have Windows 7 any more to try), despite me blocking lots of things in Firefox, so it's more complex than just extensions and cookies - I have NoScript, HTTPS Everywhere, uBlock Origin, and Privacy Badger extensions enabled, and all third-party cookies blocked within Firefox (options -> privacy & security). Also sitting behind a PiHole that dumps any DNS requests that gets through that lot.



    I have to permit firstdirect.com in NoScript, but all other Javascript on the page is blocked and nothing else was changed to get things working.
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