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Giffgaff's biggest gaff!

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Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    GG's reasons for the price increase are that the people taking the lower priced SIM deals tend to be more interested in talk time than data so even though they've increased the data allowance last year for no extra cost they've now made a small price increase but also increased the amount of free minutes. Seems reasonable to me. Nobody said Giffgaff was the cheapest provider.
  • tempus_fugit
    tempus_fugit Posts: 1,189 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Yes, my OH's has gone up but she is getting more talk time and she is happy with that. Previously she got more data but hardly uses any of that and needed more minutes, so she is happy with this latest change.
    Retired at age 56 after having "light bulb moment" due to reading MSE and its forums. Have been converted to the "budget to zero" concept and use YNAB for all monthly budgeting and long term goals.
  • Exemplar
    Exemplar Posts: 1,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Richmc wrote: »
    There's uproar on the Giffgaff forum as they have upped their low usage goody bags cost by 20%! and for that they are trying to justify by increasing the number of free minuets, on a deal where most customers have minimum usage (I use less that 10 mins/month) so the extra time is useless.

    I am like a lot of other of their customers are voting with their feet, I'm going to iD for £3.99/month. Giffgaff you really have cocked up big time. And it exposes the blatant lie that Giffgaff is run by it's users.

    :mad:

    I quite like minuets. Any increase would be good.
    'Just because its on the internet don't believe it 100%'. Abraham Lincoln.

    I have opinions, you have opinions. All of our opinions are valid whether they are based on fact or feeling. Respect other peoples opinions, stop forcing your opinions on other people and the world will be a happier place.
  • unforeseen
    unforeseen Posts: 7,393 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Richmc wrote: »
    There's uproar on the Giffgaff forum as they have upped their low usage goody bags cost by 20%! and for that they are trying to justify by increasing the number of free minuets, on a deal where most customers have minimum usage (I use less that 10 mins/month) so the extra time is useless.

    I am like a lot of other of their customers are voting with their feet, I'm going to iD for £3.99/month. Giffgaff you really have cocked up big time. And it exposes the blatant lie that Giffgaff is run by it's users.

    :mad:

    I'm not keen on minuets, I prefer waltzes
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,761 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm on the £7.50 goodie bag and happy that the minutes have increased as I regularly use up to or near my limit.
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    So the consensus seems to be that this isn't Giffgaff's biggest gaff after all.

    :)
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