Team KnowHow Cover

venomx

Bought a new TV last month from Currys and took out " knowhow cover " so basically if anything goes wrong they will replace or fix the TV within 7 days. Accidental damage is covered.

I just checked the product description and there is a manufacturers warranty for one year.

So my question is, am I wasting money on having knowhow cover ?

Thanks

[Deleted User]

venomx wrote: »

am I wasting money on having knowhow cover ?

Only you can answer that, but clearly no manufacturer's warranty will cover accidental damage and it's also doubtful that they would undertake to repair or replace within seven days.

You've taken out additional insurance, but only you can determine whether you want it. If you paid for the policy a month ago I doubt you'll be able to cancel it now...

venomx

Moneyineptitude wrote: »

Only you can answer that, but clearly no manufacturer's warranty will cover accidental damage and it's also doubtful that they would undertake to repair or replace within seven days.

You've taken out additional insurance, but only you can determine whether you want it. If you paid for the policy a month ago I doubt you'll be able to cancel it now...

Thanks for the info.
It's a rolling 30 day contract, can cancel any time should I sell the TV etc

Inner_Zone

venomx wrote: »

Bought a new TV last month from Currys and took out " knowhow cover " so basically if anything goes wrong they will replace or fix the TV within 7 days. Accidental damage is covered.

I just checked the product description and there is a manufacturers warranty for one year.

So my question is, am I wasting money on having knowhow cover ?

Thanks

That's not what is says on their website.

[Deleted User]

venomx wrote: »

It's a rolling 30 day contract, can cancel any time should I sell the TV etc

I meant you would not receive a refund for earlier months.

At the end of the day, how you proceed is entirely up to you.

venomx

Inner_Zone wrote: »

That's not what is says on their website.

Correct me if i'm wrong but i think its if they cannot fix it within 7 days they will replace it ?

Inner_Zone

venomx wrote: »

Correct me if i'm wrong but i think its if they cannot fix it within 7 days they will replace it ?

No:


"If your repair takes over 7 days, you may request a replacement product."



And no suggestion of resolution time scale.

venomx

Ok thanks.

So a manufacturers warranty doesn't cover accidental damage ? If this is the case then i'll continue paying for the team knowhow cover

Browntoa

Or use your contents insurance for accidental damage, not buy another policy.

And buy your TVs in future from john Lewis or richer sounds and get a free 5 or 6 year warranty

[Deleted User]

venomx wrote: »

So a manufacturers warranty doesn't cover accidental damage ?

The manufacturer's warranty will be cover against faults, not damage.

I'd also read carefully the disclaimers about accidental damage in the Know How terms and conditions as you may not be as covered as you seem to believe.

venomx

Browntoa wrote: »

Or use your contents insurance for accidental damage, not buy another policy.

And buy your TVs in future from john Lewis or richer sounds and get a free 5 or 6 year warranty

Fair enough I do have content insurance so I may as well cancel the policy otherwise whats the point in having content insurance i suppose.