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TSB to cut interest rate on its current account to 3% - MSE News

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  • phillw
    phillw Posts: 5,665 Forumite
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    BoGoF wrote: »
    The interest rate wasn't reduced after a year....it was 14 months.

    It's unreasonable to change the unit of measurement. Until it's after two years, then it's still after a year.

    If they wanted to measure in months then they should have promised 12 months.
  • fun4everyone
    fun4everyone Posts: 2,369 Forumite
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    badger09 wrote: »
    On the infinitesimally small chance that all the various complaints about the rate reduction are upheld:cool:, TSB could simply reduce the amount on which they pay 5% 'for good' to say £100. Simples:p

    (I haven't listened to the broadcast but assume no balance was mentioned)

    They could also just have closed the product and moved everyone to a new brand of current account (with the same accnt no and sort code).

    Has anyone actually received formal notification of this drop from TSB yet. I have no doubt the drop is coming but just curious as I have heard nothing.
  • phillw
    phillw Posts: 5,665 Forumite
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    They could also just have closed the product and moved everyone to a new type of current account (with the same accnt no and sort code).

    Because they don't like having customers?

    Either a promise means something or it doesn't. In the case of TSB it seems like it doesn't.
  • BigBlueSky
    BigBlueSky Posts: 696 Forumite
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    Has anyone actually received formal notification of this drop from TSB yet. I have no doubt the drop is coming but just curious as I have heard nothing.

    I have - It came via e-mail.
  • BoGoF
    BoGoF Posts: 7,098 Forumite
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    phillw wrote: »
    It's unreasonable to change the unit of measurement. Until it's after two years, then it's still after a year.

    If they wanted to measure in months then they should have promised 12 months.

    That's the funniest argument to date.......what is a year? 365 days? 12 months?
  • bristolleedsfan
    bristolleedsfan Posts: 12,646 Forumite
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    They could also just have closed the product and moved everyone to a new brand of current account (with the same accnt no and sort code).

    Has anyone actually received formal notification of this drop from TSB yet. I have no doubt the drop is coming but just curious as I have heard nothing.

    They could have reduced credit balance that attracted 5% rate to a lot less than 1500.00

    Yes received email notification yesterday. :(

    As for new brand of Current Account, TSB dont seem to want to move on from Lloyds Current Account brands :rotfl:
  • ColdIron
    ColdIron Posts: 9,851 Forumite
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    Has anyone actually received formal notification of this drop from TSB yet. I have no doubt the drop is coming but just curious as I have heard nothing.

    It's on the web site

    Please note the interest rate will be 3.00% AER/2.96% gross variable from 2nd July 2019

    https://www.tsb.co.uk/current-accounts/
  • BoGoF
    BoGoF Posts: 7,098 Forumite
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    ColdIron wrote: »
    It's on the web site

    Please note the interest rate will be 3.00% AER/2.96% gross variable from 2nd July 2019

    https://www.tsb.co.uk/current-accounts/

    I don't think that counts. Each customer must be notified by e-mail or post.
  • fun4everyone
    fun4everyone Posts: 2,369 Forumite
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    Thanks for the responses, I have not received an email so was curious.
  • colsten
    colsten Posts: 17,597 Forumite
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    phillw wrote: »
    So you can promise something and then change the T&C afterwards to negate that promise?
    Yes, changes to T&Cs are normal practice. There are even clauses in the T&Cs that deal with exactly those changes. All a company has to do is give their customers fair warning of changes. In terms of interest rate drops, I believe there is even some regulatory guideline on the minimum amount of time before the drop it has to be notified to all customers
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