Ebay seller ignoring me

[Deleted User]

I suspect the tracking number is false because a signed for item let’s you see that it has entered the RM system and at what time.

the_lunatic_is_in_my_head

MarkN88 wrote: »

I suspect the tracking number is false because a signed for item let’s you see that it has entered the RM system and at what time.

Only if it's scanned at a Post Office, perfectly normal to post Signed For but hand mail to the Royal Mail delivery office where it won't be scanned.

How much of a bargain was it OP? If we are taking 4.99 instead of £20 then maybe it's someone not knowing what they doing, if it was £499 instead of £1200 for example then it's likely a scam and the items don't exist.

If it is scam the tracking will just be to delay suspicion and most importantly negative feedback so they get a few more sales under their belt before the account goes belly up.

the_lunatic_is_in_my_head

Ljones1987 wrote: »

Also tracking literally just shows "The system is currently unable to confirm the status of your item" no other info about it being posted. I'll just have to hope it arrives tomorrow. I've only opened a request, can't open a case just yet.

It sounds like the ETA has past and you've opened a non-receipt request, after 8 days you should be able to ask eBay to step in and they'll refund.

Don't let the seller talk you in to closing the request, although I doubt you'll hear anything from them.

custardy

MarkN88 wrote: »

You’ll mean signed for. Recorded doesn’t exsist no more.

That is a signature confirmation yes, no tracking information.

However it should state what time and where it was posted so you know when that took place.

If the estimated delivery time has elapsed which I’m guessing it has as you say you have opened a case then that was probably the next logical step.

Bear in mind though I’ve had 2nd class items arrive in 2 days but also 4, 6 and 8 before.

Only if sent via a post office/delivery office

kazwookie

If delivery is overdue, I don't know why you are messing around, just open 'item not delivered' dispute on ebay.
Get your money back.
End off.

[Deleted User]

the_lunatic_is_in_my_head wrote: »

Only if it's scanned at a Post Office, perfectly normal to post Signed For but hand mail to the Royal Mail delivery office where it won't be scanned.

How much of a bargain was it OP? If we are taking 4.99 instead of £20 then maybe it's someone not knowing what they doing, if it was £499 instead of £1200 for example then it's likely a scam and the items don't exist.

If it is scam the tracking will just be to delay suspicion and most importantly negative feedback so they get a few more sales under their belt before the account goes belly up.

Was just advising off my own experience, every time I have used signed for in a PO branch, I have always been able to see within minutes that it was in the system.

the_lunatic_is_in_my_head

MarkN88 wrote: »

Was just advising off my own experience, every time I have used signed for in a PO branch, I have always been able to see within minutes that it was in the system.

That's fine but it's important to expand such things as someone may read that statement and then think something is awry with an order they have at some point because their signed for parcel hasn't been scanned into the system when it may be perfectly normal.

[Deleted User]

the_lunatic_is_in_my_head wrote: »

That's fine but it's important to expand such things as someone may read that statement and then think something is awry with an order they have at some point because their signed for parcel hasn't been scanned into the system when it may be perfectly normal.

I used the word "should" not "it must".

custardy

MarkN88 wrote: »

I used the word "should" not "it must".

However there is no should. If sent by someone using a collection,the signed fors will never update until scanned on delivery.
Think of all the medium/large sellers who get a collection.
Same for folks who drop their items into a post box.

Helvetica_Van_Buren

Buyers are well covered by eBay policies - more so than sellers. Just open a "where is my item?" claim.