Composing e-mail problem, text is minuscule. How to increase size?

Roger1

My wife and I use Thunderbird to compose and send e-mails. It normally works well.

Since returning from a foreign trip at the weekend, my wife is finding it virtually impossible to compose e-mails on her HP laptop using W10. No matter what font size she chooses, the text appears minuscule and illegible. She thinks that the security check at the foreign airport may be to blame - they dropped it and tried to 'open' it the wrong way.

Our local friendly IT dealer thinks the computer is 'stuck' (he has not seen it yet). He thinks that it could be expensive to fix and suggests we should be looking to replace it.

Has any MSEer experienced this or can offer advice? She's lost without it. Thanks very much.

JJ_Egan

Uninstall email program
Install email program .
I take it this is not system wide,Does Note or Word pad work ok .


The advice expensive and replace wpo;d not fill me with confidence on IT guys ability .

kwikbreaks

Don't know about Thunderbird but certainly the way to increase display size in browsers is CTRL and + or - to reduce. CTRL and mouse wheel does same thing. Worth a try but probably won't fix it.

debitcardmayhem

Go to options/preferences and composition font size
Am a bit vague since i am on an ipad in the North Atlantic in a force 8 ....

Tigsteroonie

OP can you confirm that the tiny font is only in Thunderbird, and that all other software (text under icons on the desktop, wordprocessor, even browsing the web) has font at a normal size?

Roger1

Thanks, all, for the great advice.

This is just a holding message. I plan to take action tonight and will report back.

onomatopoeia99

debitcardmayhem wrote: »

Am a bit vague since i am on an ipad in the North Atlantic in a force 8 ....

I'd rather be on a boat. An ipad seems a bit small :eek:

agrinnall

"Stuck"? That's a great technical description - I'd seriously consider taking it to someone else if that's the level of your IT dealer's expertise.


If it's only in Thunderbird I'd take the advice in post #2 as a start. I have used Thunderbird for years and occasionally when I reply to an email that I've received the type size is miniscule, but I've never managed to work out why and it only ever affects that particular email.

RumRat

Don't use your 'local friendly IT dealer' when you get back. Find someone else that's not trying to sell you a new machine....;)

Roger1

agrinnall wrote: »

"Stuck"? That's a great technical description - I'd seriously consider taking it to someone else if that's the level of your IT dealer's expertise.

RumRat wrote: »

Don't use your 'local friendly IT dealer' when you get back. Find someone else that's not trying to sell you a new machine....;)

As I pointed out in my first post, he hasn't seen the unit. My wife popped in without the unit while shopping. Oh, and he doesn't sell computers.

stragglebod

But he'll sell you a load of unneccessary and overpriced repairs.


'Stuck'? Whether he's seen the computer or not, he's got $ signs flashing in his eyes.


Stay away from him.