Insane gas bill in new house

Former_E.ON_Company_Representative:_Malc

Ypnos wrote: »

I asked the representative on the phone this specific question, whether the £183 a month is just for paying off the debt and he said yes. So I've just spent 3 months paying off the debt, which means I'm in debt again!

I have requested a callback from E.on some time ago to get in with the home insulation scheme (and possibly boiler) some time ago but heard nothing back.

Hello Ypnos and sorry for the late reply.

Also sorry you haven't heard anything following your application for support through the Energy Company Obligation (ECO) scheme. You should've received a call from the specialist team looking after these enquiries within 5 working days. Please contact this team and they'll be happy to check what's happened.

I've replied to the email you've sent us with contact details.

Thanks Ypnos.

Malc