Getting a PAC after cancellation

PeterOHanrahanrahan

I recently took out a sim only deal through mobiles.co.uk and on receiving the sim, ported in my number which was done.

After a week the local network coverage has been appalling (despite testing out a PAYG sim beforehand) and mobiles have agreed after liaising with the network to allow a cancellation within 14 days.

I have been told different things in regard to porting out my number - mobiles have stated they are cancelling the contract (and not the number) and to wait for the cancellation to complete, then call Vodafone for a PAC. Vodafone have said that a PAC would need to be issued prior to the cancellation going through as cancellation of the contract or the account/number would mean the number is lost (which makes more sense to me).

If someone is able to confirm which is more likely that would be appreciated.

Thanks.

Jon_01

If the contracts cancelled the numbers gone. That's it.

You need to get the pac and port, that will cancel the contract.

PeterOHanrahanrahan

Jon_01 wrote: »

If the contracts cancelled the numbers gone. That's it.

You need to get the pac and port, that will cancel the contract.

Yep, thought so. Thanks.