“Look After My Bills”

Talldave

arthur2 wrote: »

:mad: I foolishly gave them my details some time ago, probably October. In early November the MSE Energy Club recommended Scottish Power, and I initiated a switch, which duly completed 26/11/2019. On Christmas Day (really!) I received an email from LAMB telling me they were about to switch me. Unfortunately, they were switching me to a company (Together Energy) who are clearly more expensive than what I had chosen with SP.

I emailed saying I wished to stay with SP. LAMB wanted my date of birth to stop, but I had no recollection of ever giving them it, so I refused.

I have now spent over two weeks telling both SP, LAMB and Together Energy, that I am staying with SP. Today I told them that if they failed to go away I would notify Ofgem.

I don't understand why you would do that? That's like employing a chauffeur but insisting on sitting in the front and trying to steer - you rapidly crash, which is what has happened here. But what does the contract with them say? What have you actually signed up to?