Carers Element on UC

Stuckinarut

I'm not unhappy with the replies, but from everything I've read there is nothing that says it shouldn't be backdated as a matter of procedure rather than having to wait 28 days (which will be longer) for a decision, that's why I was asking them to point me where it says otherwise, if they had I would have dropped it.

I have done some further research which I can definitely use if I need to go to MR.

I also wasn't aware that I had to notify them that I was his carer, as prior to UC I wouldn't have needed to inform anyone as we weren't due anything, I didn't know about the carers element until his PIP was awarded and I researched if there was anything else he would be entitled to.

Ineededaname

It won't be stated implicitly anywhere. That's the point. This is just down to how the DWP administer things. The section of the document we are looking at is all about changing previous payments because of a later change in circumstances. As I said before this document you were quoting is the advice for decision making. The name of which speaks for itself on who is responsible for these decisions.

I would always advise people to inform the DWP of everything, and let them decide on the relevence. Calcotti's interpretation may well be right on this, but regardless of whether it was right or wrong for you to have told them before, it is still a late change which means it needs to be looked at by a decision maker.

I just thought it's important you understand they can't give you the answers you are looking for, and it's a fruitless effort to pursue it on the Journal. You won't get anywhere except to frustrate yourself and potentially the staff on the other end. Staff who may well have to help you with other things in the future, remember. As a comparison.. you might go to customer services in a supermarket to register a complaint about something you buy increasing in price. You wouldn't, reasonably, expect the shop assistant to be able to justify the change in price, provide you with documentation detailing the change in price, or simply sell you the item at the old price anyway. None of that is within their knowledge or power. The response 'it's on gov.uk' is basically screaming at you 'I have no idea what I am supposed to say':rotfl:

I hope you do get the result you want, in the meantime I'd just like to see you direct your energies to something productive. (Perhaps trying to complain about the other outstanding decision?)