We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
NS&I Password Reset Problem.
Options
Comments
-
I actually closed our accounts with them because of this. Well, I say closed, but one of them is still there and remains locked because I haven't summoned up the effort to work out what I have to do to regain access and close it.
In the same league are HMRC, they now use phone codes but a couple of years ago would send you a password in two halves, one half by post and the other by email. Great fun when your tax return is due by the end of the week.0 -
personally i think password resets should only be done face to face in person and only after a dna test.
It's far to eady to reset passwords...0 -
I had trouble logging in the other day, when I rang them and spoke to them they told me to download and post forms to them, but I managed to do it online anyway a little while later.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.8K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.8K Work, Benefits & Business
- 598.6K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards