Postal NTK

DT51B

Hi

I’ve read the newbies thread but just wanted to check before doing anything that I am doing the right thing.

I have received an NTK through the post which has a picture of my reg plate from ANPR Cameras last week. I paid for 12 hours parking in this car park by using Apple Pay from my Apple Watch therefor have proof of payment from my bank statement. My question is, do I use the “one size fits all” template for this situation or do I simply appeal to them stating that I did pay and have proof? The parking company is Euro car parks.

Thanks in advance & sorry if I’ve missed the info on this!

Coupon-mad

Check the payment - must have been allocated to a wrong car/wrong VRN?

DT51B

It doesn’t show the VRN on bank statements. The machine obviously hasn’t registered my vrn when I input it though for this to happen?

Fruitcake

Send the blue template appeal from the NEWBIES unaltered from the keeper.

DT51B

I've just copied the blue template from NEWBIES. Before I submit, should I attach any evidence to the online form, ie. my bank statement transaction or should I hold off?

Thanks again

KeithP

Don't bother attaching anything.

It is widely thought that most PPCs don't even read appeals, they just reject them.

Euro Car Parks will probably recognise the appeal template and put it in the too difficult pile.

Coupon-mad

DT51B wrote: »

It doesn’t show the VRN on bank statements. The machine obviously hasn’t registered my vrn when I input it though for this to happen?

Don't be in the dark, email a SAR to the Data Protection Officer as per ECP's PRIVACY PAGE (yes, they have one, no posting that they don't, please, as so many people do who can't Google and expect us to do it - I'm sure that's not you!).

In the SAR (see NEWBIES thread post #2 for an example) ask for the machine list showing the payment matched to that car, or to a near miss VRN, at the time of parking.

DT51B

Coupon-mad wrote: »

Don't be in the dark, email a SAR to the Data Protection Officer as per ECP's PRIVACY PAGE (yes, they have one, no posting that they don't, please, as so many people do who can't Google and expect us to do it - I'm sure that's not you!).

In the SAR (see NEWBIES thread post #2 for an example) ask for the machine list showing the payment matched to that car, or to a near miss VRN, at the time of parking.

Ok, I've already sent off the appeal through their website using the blue template. Shall I now do the SAR as well whilst waiting on a reply from them?

Thanks for your help

KeithP

DT51B wrote: »

Ok, I've already sent off the appeal through their website using the blue template. Shall I now do the SAR as well whilst waiting on a reply from them?

Yes, please do.

DT51B

Just before I do, is it ok to use the letter found in the SAR thread from June 18 (can't post the link)

Thanks

KeithP

Why not follow the suggestion you were given earlier?...

Coupon-mad wrote: »

In the SAR (see NEWBIES thread post #2 for an example)...