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AMAZON 3rd Party Delivery SCAM

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Comments

  • kerrimc
    kerrimc Posts: 5 Forumite
    investigate the courier (they have a very bad online reputation) and take a statement from the delivery driver.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As BoGoF says, on the face of it there's nothing to investigate. On the one hand we have your account that you've paid £1,000 for a TV you don't have and on the other there is documentation signed by your representative and photographic evidence to confirm it was delivered to your address.

    On the basis of that, it seems that your version of events carries less weight than the other.

    Who is this "representative"?
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    kerrimc wrote: »
    investigate the courier (they have a very bad online reputation) and take a statement from the delivery driver.
    You can't prove the courier has it any more than I can't prove you don't have it.

    I realise I'm not being helpful but I can't see how you're going to get this sorted. It seems that your representative has mucked up and let you down. They didn't read what they were signing and presumably didn't keep a copy?

    If the police aren't interested, all you can do is lodge a formal claim to the courier and see if they change their story or stick to it.
  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    kerrimc wrote: »
    investigate the courier (they have a very bad online reputation) and take a statement from the delivery driver.

    And if he says it was delivered and he has proif (which he does) then what?
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    kerrimc wrote: »
    investigate the courier (they have a very bad online reputation) and take a statement from the delivery driver.
    Even if they had the inclination, Amazon don't have the power to go round interrogating their couriers' drivers.
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    davidmcn wrote: »
    Even if they had the inclination, Amazon don't have the power to go round interrogating their couriers' drivers.

    And in this case, unless the sale was "fulfilled by Amazon" then as the TV was purchased from an Amazon marketplace seller, the courier driver wouldn't even have been contracted by Amazon
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    kerrimc wrote: »
    what Im really trying to do is raise awareness of this and basically get Amazon to show compassion when a third party refuses to help to investigate the problem


    Jeff Bezos did not become the richest man in the world through showing compassion.
This discussion has been closed.
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