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BSOD? Vista laptop wont boot.

iwanttosave_2
iwanttosave_2 Posts: 34,292 Forumite
10,000 Posts Combo Breaker
in Techie Stuff
Any help with this? OH's new laptop wont boot, it comes up saying that windows failed to start and to either start start up repair (which just stays on a blank black screen when selected) or start normally. After starting normally we get the BSOD which says.


A problem has been detected and windows has been shut down to prevent damage to your computer.

PAGE_FAULT_IN_NONPAGED_AREA

....etc


I can't get far enough to go into safe mode.

Any ideas please?
Work like you don't need money,
Love like you've never been hurt,
And dance like no one's watching
Save the cheerleader, save the world!
«13

Comments

  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    Just tried restarting and got the following

    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • dounome
    dounome Posts: 355 Forumite
    can it boot into safe mode
  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    Nope, can't get it far enough into the boot to initiate it.

    Its only a week old (recon though) and no new hardware or anything other than MSN has been added to it.
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • dounome
    dounome Posts: 355 Forumite
    are you using xp in it and do you have an xp disc
  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    Its vista and the only disks we got with it were the driver and utitilties disk. I don't have an XP disk.
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • dounome
    dounome Posts: 355 Forumite
    i know ive asked you before but i take it that immediately pressing F8 doesnt let you into safe mode.
    Just making sure
  • sleep2much
    sleep2much Posts: 474 Forumite
    have you got any mates with a vista disc? you could bung theirs in and try the repair start up option. don't forget to check your computer will boot from the dvd before the Hd
    There are 10 types of people in the world; those who understand binary and those who don't...
  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    Oooh I got it to boot to safe mode!!!

    Or at least the option to, which on do I want?

    "repair your computer

    "safemode
    safe mode with networking
    safe mode with cmd

    enable boot logging
    enable low res video
    last known good config
    directory services restore mode
    debugging mode
    disable auto-restart on system failure
    disable driver signature enforcement

    Start windows normally"
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    sleep2much wrote: »
    have you got any mates with a vista disc? you could bung theirs in and try the repair start up option. don't forget to check your computer will boot from the dvd before the Hd

    Don't think anyone would have one but wouldn't using someone elses disk mess with the licences? :confused:

    I think laptop is set to boot HDD first then CD but I can change that if I need it.
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • BillScarab
    BillScarab Posts: 6,027 Forumite
    Well you could try the repair option.

    However if I was you I would take it back to wherever you got it and demand a refund. It's not a good sign when a week old Laptop refuses to boot. Particularly if all you have put on it is MSN.
    It's my problem, it's my problem
    If I feel the need to hide
    And it's my problem if I have no friends
    And feel I want to die


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