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Flight cancellation claim when airline refuses to give reason

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  • uk1
    uk1 Posts: 1,862 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    spiritus wrote: »
    The airline will compensate us. I think I am being a tad greedy in considering whether to pursue a separate claim with our travel insurance policy.

    I have furnished the travel insurance company with emails from the airline confirming the cancellation and also advising me that they cannot give me a specific reason for the cancellation as it is against the airline's policy.

    What is the name of the insurer and which policy did you buy?
  • spiritus
    spiritus Posts: 693 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    The insurer is "cover for you" .com and it was the Ruby cover
    No Unapproved or Personal links in signatures please - FT3
  • Quentin
    Quentin Posts: 40,405 Forumite
    Have you checked the policy wording?

    In particular the section h that details what and when they won't pay!
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