PPI Very Catalogue

mojo69

Hi all,

I had an account for about 10 years with Very, the past 2 years I had a credit repayment arrangement set up with them and I've now cleared the account. I do know that I had been paying 'purchase protection' up until I entered the repayment plan.
Am I able to claim against the purchase protection even though I had entered a repayment plan with them?
Thanks

[Deleted User]

It would be too late to claim on the policy as the debt is now cleared.

You would have needed to claim at the time of the claimable event.

mojo69

Is it too late to claim if I made the last payment only last month?

[Deleted User]

I would think so.

You could speak to the insurer to see if they will backdate a claim, but it's very unlikely.

Check the terms of the policy to see how long you have to notify them of a claim.

McKneff

Are you talking of a claimable event or or you wanting to claim your ppi back

societys_child

mojo69 say they want to make a claim



Perhaps they mean complaint?

McKneff

Post 5 asks for clarification.

mojo69

Just to clarify, it's concerning claiming back PPI.

[Deleted User]

Ok. That's entirely different. You mean making a mis sale complaint, not claiming against the policy.

You can complain, but redress will first go to any unpaid debt.

mojo69

Thanks for replying. Apologies for not making myself clear. I've paid off the debt, but wasn't sure if I could claim back the PPI if I had been on a repayment plan woth them.

Only last week i went through Resolver to complain to Capital One about PPI, recieved letter yesterday from Capital One saying they'll uphold the claim, should receive cheque soon. Got me thinking if I could do this with Very too.

Nasqueron

mojo69 wrote: »

Thanks for replying. Apologies for not making myself clear. I've paid off the debt, but wasn't sure if I could claim back the PPI if I had been on a repayment plan woth them.

Only last week i went through Resolver to complain to Capital One about PPI, recieved letter yesterday from Capital One saying they'll uphold the claim, should receive cheque soon. Got me thinking if I could do this with Very too.

You need to get the right mindset. You are not "claiming it back", you are complaining it was miss-sold. Big difference. Claiming it implies it's your money and you just need to ask for it back which isn't the case. You need to write to them about why you feel it was miss-sold and provide evidence to support your case and they will review and see if they agree or not.