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Breach of Credit Consumer act?

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I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

I recieved a letter this week advising if I didnt use my account it would be closed.

The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

Any scope for compensation do you think?

Comments

  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What are your losses?

    Zero....get over yourself.
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

    I recieved a letter this week advising if I didnt use my account it would be closed.

    The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

    Any scope for compensation do you think?

    How has the account being open for four months affected you? What financial loss have you suffered?
  • No
    You’re not due any compo
    Please stop looking for something that doesn’t exist
  • jimbo26
    jimbo26 Posts: 954 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

    I recieved a letter this week advising if I didnt use my account it would be closed.

    The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

    Any scope for compensation do you think?

    Really? What compo can I get from you for having the read this tripe?
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