We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Breach of Credit Consumer act?

I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

I recieved a letter this week advising if I didnt use my account it would be closed.

The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

Any scope for compensation do you think?

Comments

  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What are your losses?

    Zero....get over yourself.
  • SnowTiger
    SnowTiger Posts: 4,463 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

    I recieved a letter this week advising if I didnt use my account it would be closed.

    The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

    Any scope for compensation do you think?

    How has the account being open for four months affected you? What financial loss have you suffered?
  • No
    You’re not due any compo
    Please stop looking for something that doesn’t exist
  • jimbo26
    jimbo26 Posts: 954 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

    I recieved a letter this week advising if I didnt use my account it would be closed.

    The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

    Any scope for compensation do you think?

    Really? What compo can I get from you for having the read this tripe?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.4K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.5K Work, Benefits & Business
  • 602.8K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.