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Problems getting refund to closed expired card

mr-b · 2019-03-18 16:41:52

A retailer is refunding me but it's to an expired closed card (closed 2y ago). They said they need a valid expiry date but of course the card expired ages ago. The card company (Pure card) who supplied the BT Reward Mastercard debit card (not sure if the debit aspect makes any difference) won't issue a new card. The…

Comments

phillw Posts: 5,665 Forumite

28 March 2019 at 12:52PM

I wonder if they would have actually checked if it was the same institution if you'd just said that you had a different card number as the original is no longer valid. You need the t&c of the card they send you. But you might just have to spend the money. You can do split purchases at most stores to get the final dribs and drabs off it

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