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SmartSave Website "unsafe"?
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Tobs
Posts: 19 Forumite

I'm opening a SmartSave savings account (1yr fixed, 2%). All seemed to go okay until I got the confirmation email to be able to login. It asked me to click on the link, which I did but it then popped up with the following message: "This website has been reported as unsafe - go.eu.sparkpostmail1.com - We recommend that you do not continue to this website. It has been reported to Microsoft for containing threats to your computer that might reveal personal or financial information. This website has been reported to contain the following threats: Phishing threat: This is a phishing website that impersonates a trusted website to trick you into revealing personal or financial information."
I've not continued with the application, but I'm not quite sure what I should do? I haven't yet paid any money into SmartSave, but they do have all my personal/bank account details from when I made the application. This is the first time that a warning has popped up. Any advice would be very welcome!
I've not continued with the application, but I'm not quite sure what I should do? I haven't yet paid any money into SmartSave, but they do have all my personal/bank account details from when I made the application. This is the first time that a warning has popped up. Any advice would be very welcome!
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Comments
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Did you apply from the link provided by MSE?0
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Yes, I did - all was well until I got their confirmation email, asking me to click on the link to activate the account.0
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It seems your email provider hasn't yet come across SmartSave and therefore produced the message you got. Or some people have maliciously or inadvertently reported them for phishing.
FWIW, I didn't get any such message [STRIKE]yesterday[/STRIKE] on Saturday, using GMAIL. SmartSave are a reputable outfit, with full FSCS cover up to £85k. No need to worry about depositing up to the FSCS limit with them.
You might want to tell them that you got that message, so they can sort things out with Microsoft0 -
Hi, the company has asked for a right of reply. MSE doesn't endorse anything a company says on the Forum:
"Hi Tobs, thank you for making us aware of this. It's always our priority to keep our customers' details safe and secure. We're investigating the phishing message you received right now.
At SmartSave, all deposits are protected by the Financial Services Compensation Scheme (FSCS) so you'll be able to watch your savings grow in complete safety with a new British bank.
If you'd like to talk to us more about your account, please get in touch at: https://smartsavebank.co.uk/getintouch/
Thanks
SmartSave"
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Point out a rate/product change0 -
Looks like they need to get in touch with MS to sort stuff out.Save £12k in 2019 #154 - £14,826.60/£12kSave £12k in 2020 #128 - £4,155.62/£10k0
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