Argos Laptop - break seal no return policy !!

JJ_Egan

Key is

Is it faulty ( unlikely ) then its returned under Consumer Regulations re sticky top of the page .
If purchaser has just bought a very low powered PC then no claim against the vendor .
As said its not a good spec never is at that low a price.


< first program she had downloaded onto the laptop.>


We dont know what the program was nor the minimum specs for it .

RichardD1970

Gary123456790 wrote: »

To get the best out of what she has do a fresh install of windows, then install antivirus and only the things she needs. Out of the box it will come bundled with things which lenovo are paid to install to encourage people to use them.

It will run a lot faster with only the minimum of what is needed, tho with a 1.1Ghz processor you arent going to be amazed i'm afraid.

For most users the antivirus built in to Windows 10 is perfectly adequate. 3rd party AV, especially on a laptop of that low spec, will be very resource hungry.

J_B

Gary123456790 wrote: »

To get the best out of what she has do a fresh install of windows, then install antivirus............

I bet you daren't make that statement in the Techie forum


Fit an SSD and fresh install of W10 perhaps?

MothballsWallet

Gary123456790 wrote: »

To get the best out of what she has do a fresh install of windows, then install antivirus and only the things she needs. Out of the box it will come bundled with things which lenovo are paid to install to encourage people to use them.

It will run a lot faster with only the minimum of what is needed, tho with a 1.1Ghz processor you arent going to be amazed i'm afraid.

I agree - last time I bought a laptop, I stripped the unnecessary stuff off it (e.g. iTunes) and installed a very basic Antivirus (AVG before they started adding all the extra features, it wasn't too much of a resource hog back then).

sleepyhead3

I recently bought a new HP laptop for a similar price and it was incredibly slow compared to my 10 year old one. I uninstalled the McAfee antivirus after the free trial expired and uninstalled several other apps that I don't want or need and it's been much more efficient.Might be worth a try.

miniemma

Did she check the requirements of the software she installed?

agrinnall

I would suggest that she tries taking it back to some other Argos stores. A friend of mine made pretty much the same error, and while the store that he bought it from wouldn't refund he tried another and the manager there did give him a full refund.


And if she is successful in getting her money back she could try looking for a refurbed higher spec machine from the likes of Dell Outlet.

DaftyDuck

One simple reason many laptops (computers in general) are slow shortly after unboxing is that they have a vast number of essential (hah!) updates to download and install in the background. The Windows that they have installed may be over a year old...

Give them a few hours, force as many updates as you can , and they'll behave much better. Mind you, I haven't got a computer qualification, so I'm probably wrong!

Donnakou

Blackbeard_of_Perranporth wrote: »

At £350 it is a low spec laptop. it can do the basics like word processing and such. For anything graphical, I am afraid I would ask that BTEC take away her piece of paper saying she is a computer expert.


https://www.argos.co.uk/product/8437589

Thanks Blackbeard.. unfortunately this is all she could afford, she does appreciate there are wicked specs out there and it is at the budget end of the scale, but thank you for pointing this out.

Donnakou

miniemma wrote: »

Did she check the requirements of the software she installed?

I asked her the same question, she says she did.