Smart Parking & DRP Advice please

aigo

Hi there

I have received a letter from DRP demanding that I pay £170.00 due to parking in a car park owned by Smart Parking Ltd. They originally sent me a letter to my old address as I hadn't updated my log book (I have now done this) so I had no chance to appeal it at the time.

I received the fine due to parking in the car park while my girlfriend used the gym downstairs this was for around 30 mins, they have a tablet where you sign in and then you don't have to pay. She is 100% sure she signed in and is pretty sure she put the correct registration in to the tablet.

I phoned up DRP when I received this letter and questioned it and I think I may of told them that I was the driver.

I have now read it is best to ignore DRP but I am worried about being taken to court and being fined thousands etc? Would it be worth contacting Smart Parking and trying to explain or do you think its best to just ignore it for now and deal with it if/when they take further action?

Thanks in advance.

beamerguy

Well, as you know, you ignore the morons DRP ... powerless idiots

https://forums.moneysavingexpert.com/discussion/comment/74439905#Comment_74439905

Do Smart actually own the car park or are they just an agent for the landowner/MA

aigo

beamerguy wrote: »

Well, as you know, you ignore the morons DRP ... powerless idiots

Do Smart actually own the car park or are they just an agent for the landowner/MA

Thanks for the reply.

I'm not sure if they own it or not, it was the Gateway Shopping Centre in Trowbridge.

Umkomaas

I have now read it is best to ignore DRP but I am worried about being taken to court and being fined thousands etc?

You need to read a bit further down that page! DRP can't take you to court, Smart Parking are highly unlikely to ever take you to court, and even if they did and you lost, the most you'd be likely to have to pay is ~£175.

'Thousands' my Jim Royle!

And no one is 'fining' you - more reading needed on that too.

beamerguy

aigo wrote: »

Thanks for the reply.

I'm not sure if they own it or not, it was the Gateway Shopping Centre in Trowbridge.

You need to talk to the gym and if she is certain she correctly signed in, their will be records

But for goodness sake ignore DRP, never talk to them, they are only money scammers and nobody talks to scammers.
THEY CAN DO NOTHING

aigo

beamerguy wrote: »

You need to talk to the gym and if she is certain she correctly signed in, their will be records

But for goodness sake ignore DRP, never talk to them, they are only money scammers and nobody talks to scammers.
THEY CAN DO NOTHING

Thanks for your reply.

I spoke to the gym and they said they can't access the records as Smart Parking own the tablet so I presume that they own the car park too.

Do you think I should phone Smart Parking and ask them to check the records?

Umkomaas

I spoke to the gym and they said they can't access the records as Smart Parking own the tablet so I presume that they own the car park too.

That's one hell of a presumption!

aigo

Umkomaas wrote: »

That's one hell of a presumption!

Just spoke to them again and it is Savills UK who own the car park. Does this change anything?

beamerguy

aigo wrote: »

Thanks for your reply.

I spoke to the gym and they said they can't access the records as Smart Parking own the tablet so I presume that they own the car park too.

Do you think I should phone Smart Parking and ask them to check the records?

Send a SAR to Smart requesting proof of their claim and the records they hold to prove this

aigo

beamerguy wrote: »

Send a SAR to Smart requesting proof of their claim and the records they hold to prove this

Thank you, should I put my car registration in this letter?

Also should I put something like this in the specific things I want to know? - - Proof that the Car Registration was not signed in or signed in incorrectly at Snap Fitness Gym.

beamerguy

aigo wrote: »

Thank you, should I put my car registration in this letter?

Also should I put something like this in the specific things I want to know? - - Proof that the Car Registration was not signed in or signed in incorrectly at Snap Fitness Gym.

You will need to and because they have to comply with data protection send a copy of your V5 ... proves who you are
NO PHONE NUMBER otherwise you might get cretins like DRP pester you.

Remember a SAR is requesting information relating to ......