Desperate Parking Eye Please Help!!

Oliverbzzzz

Hi everyone,

A few months ago I received a parking ticket from private eye owing to an overstay at a carpark. I appealed the ticket since I was not sure on the difference between the free multistory carparking and the paid car park. After months of letters from DRP I recently received a 'letter before legal action' of 14 days and that DRP was going to recommend to PE that I am recommended to their solicitor for prosecution.

I have read the newbies forum however my story is a bit different. I stupidly sent an appeals letter through the parking eye appeals system where I believe that I admitted that it me who parked there however it was an honest mistake and I had no intention to break the rules, I was new to the area. The signage was not necessary unclear however under pressure at a roundabout and my naivety being new to driving in the city I parked there anyway.

With this foolish appeal in mind, please could anyone provide me with some direction on how to proceed? I am a student and really cannot (and do not want to) pay the parking ticket although if I could negotiate the price back down to £30 I would gladly pay.

Thank you!

KeithP

Omitted or admitted?

A significant difference, I suggest.

Oliverbzzzz

Hi Keith,

Thanks for your quick response, it is appreciated. Indeed, admitted!

Coupon-mad

prosecution.

Nope, this is not prosecution. Just a small claim, so have you got a claim?

With ParkingEye it doesn't matter that you have said who was driving.

Oliverbzzzz

Hi Coupon Mad,

Thanks for your response. I do not believe I have the claim yet but from some of the threads I have seen here they all say not to ignore PE. The letter DRP sent me was titled Letter before referral for legal action?

How concerned should I be?

Thanks

Coupon-mad

Not at all if DRP are involved. If P/Eye were going to sue they wouldn't have farmed it out to DRP or Equita, or whoever next sends you a letter.

I am surprised P/Eye are using DRP. Are you sure the company is ParkingEye and you aren't just describing ANPR systems as 'ParkingEye' to us as a generic term by mistake?

Some people do that, when the PPC is a different firm, so excuse me asking!

Oliverbzzzz

I understand, more than happy to provide any additional info! I checked the email from the appeals form and the appeal had a link to the parking eye website. Moreover, the emails logo also matched the parking-eye one. I do believe parking eye are using DRP in my case, this was also part of the reason why I ignored the letters because everyone advised me to ignore DRP.

Thanks!

Coupon-mad

Sounds good.

Using DRP suggests the site may be one where P/Eye are not authorised to sue people. Can't be sure, but it's a pattern we've noticed and normally P/Eye use no debt collectors at all.

Have you exhausted making a complaint to the landowner/ If not, do that!

onlyfoolsandparking

'Letter before referral for legal action' haha whatever will these scumbags come up with next??


@OP, Carry on reading here and learn more about the game you are now involved in. These scammers can be beaten and don't be 'frightened' of their BS scary debt crawling letters, they send them out to everyone hoping big red ink lettering scares people into paying, unfortunately it works on the majority, don't be in the majority!!

Oliverbzzzz

I shall get in contact with them tomorrow during their business hours to give it a go. However, given that the previous threads regarding the carpark owners (Asda) has denied being able to do anything about the ticket I am concerned this will have no effect?

Coupon-mad

Depends on the Manager of that Asda branch.

What we do find is that staff at Asda are lied to (or encouraged to tell lies), and spout to complainants that 'we don't own the car park'.

Yes, they do, if it's Asda only. Asda always own it, and can ALWAYS cancel a PCN from P/Eye because all retailers are given a 'User Manual' with an email address to cancel any PCN they want...

If you are fobbed off make sure you are speaking to the Manager and put them right if they try the old chestnut about 'not owning the car park', and ask them to look in their ParkingEye User Manual for the email address to cancel PCNs for customers.

Really push it. Be the customer who will not take 'no' for an answer.

If you draw a blank, then complain on Twitter/Facebook publicly on Asda's social media. Watch them jump!