Post Office Credit Card Due Date

Johntea

My Post Office Credit Card Due Date is tomorrow, 12/03

I usually pay (minimum as 0%) quite a bit in advance but was in France last week so it slid a little and I made the payment at 2:28PM on Saturday 09/03

"Payments made before 6pm are processed on the same day. Payments made after 6pm are processed the next day."

Being a Saturday I was expecting it not to get processed until today, but 6pm came and went and I note it still hasn't appeared on my statement yet!

Is it anything to worry about? Not sure what the 'cut off time' is for the Post Office on the due date but I don't feel like they can claim a late payment?!

onlyfoolsandparking

You will find out one way or another in the next few days that's for sure.


Whether it needs worrying about is up to you, personally I've worried about a lot of things in my life and some of them have ACTUALLY happened!

Terry_Towelling

You may be OK - you may not.

Your CC T&Cs (and statement information) will tell you how long it takes for payments to 'reach' your account (depending on the type of payment you are making).

The bigger issue for you won't necessarily be a late payment fee (if it is late) but you may lose the 0% promotional offer for good.

It's better to pay by Direct Debit, then you don't have to remember to pay.

If you do get stung, I would suggest a phone call in an apologetic tone along the lines of 'humble pie, in France, did do it as soon as I got back, hoped it would be OK, pretty please, cherries on top, icing etc'.

Don't go in all guns blazing. Maybe your negotiating position might be 'I'll swallow the late payment charge [if you have to] but please don't take away my 0% offer.'

mab3000

I THINK you will be fine. My payments to them don't show up until the next day. I just checked my payment in February. My payment didn't show up until the following day on their online banking, but it states that the transaction date and the posting date were both on the same date I made the payment. I made the payment through my online banking through my bank.

Ben8282

Another idea is to check your available credit to see if it reflects the payment.
Payments to credit card accounts normally only show up after the daily update.

Johntea

Checked first thing this morning and the payment was there as being processed on the 11/03 - phew! (I do find the Post Office online banking interface a bit rubbish in general!)

You're right I should probably set up a direct debit going forward

onlyfoolsandparking

Johntea wrote: »

Checked first thing this morning and the payment was there as being processed on the 11/03 - phew! (I do find the Post Office online banking interface a bit rubbish in general!)

You're right I should probably set up a direct debit going forward

And not worry:T

phillw

Terry_Towelling wrote: »

Don't go in all guns blazing. Maybe your negotiating position might be 'I'll swallow the late payment charge [if you have to] but please don't take away my 0% offer.'

I wouldn't make that my opening offer. I recently had a late payment charge on an AA 0% card because I switched the direct debit to another account 6 days after the payment due date, the payment showed on my credit card statement as "received thank you" but I hadn't noticed they hadn't actually taken the money out of my account yet. I argued that the late payment fee was larger than the minimum payment and that the problem was caused by their misleading information. They refunded it and I put in a complaint because they also put a block on the card.

Arguably I had a stronger hand as not double checking my current account is better than being on holiday, but I'd still be tempted to look for a hook for a complaint. Bank transfers are much faster than paying by debit card, so I would probably suggest that it's unfair they didn't advice me to make a bank transfer instead when I made the debit card payment. Whether you make the payment by phone or website, it isn't unreasonable to think they could do that. If they accept the complaint to avoid going to the ombudsman then they can't take the 0% away, as they've admitted it's their fault.

If you are calm then even if they don't accept that, you can throw yourself on their mercy and agree to setup a direct debit if they will cancel the late payment fee and interest. If they take the 0% away when a payment is a day late and you've setup a DD for future payments then I'd definitely take that complaint all the way to the ombudsman if they wanted to fight it.

Being proactive is key, I'd have phoned them up when the payment wasn't showing and say you're worried that they payment has been delayed and you'll be charged interest and get a late payment fee. They seem much more likely to help you, possibly because they can't paint you as someone who doesn't pay attention to their finances.