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PCN - Wrong registration number shown on ticket

Hi all

Got a PCN from "Bank Park Parking Management" just today 5 Mar, saying that I am charged for GBP60 for an hour stay without "valid ticket" on late Feb. It is charged by the camera system, but not a real person.

Actually, I have purchased a ticket and displayed. The only reason I can guess is that the ticket was not showing my exact vehicle registration number.

I purchased the ticket in the ticket machine, and it required me to enter my vehicle number before payment. When I started to enter the number, I could not see what I had entered on its screen, i.e. I cannot check whether my vehicle number is entered correctly. Then I inserted coins into the machine, and the ticket issued with an incorrect vehicle number (only the first few characters is correct...) I didn't pay again and display the ticket in my car window.

Today, I got a PCN.

Given I have really paid for the ticket, and the ticket machine screen somehow malfunction, do you guys think I should just tell the truth and appeal? Or I should do something different accordingly?

PCN attached here
https://drive.google.com/file/d/1QL2EPn-LIWwjjZpgdAULvLryf3O1rXWt/view?usp=sharing

Thanks:beer:
«13

Comments

  • Umkomaas
    Umkomaas Posts: 43,493 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just appeal using the initial appeal template from the NEWBIES FAQ sticky, post #1 (unaltered) which will be rejected, but you have at least entered into the process of trying to deal with it.

    As Bank is an IPC Operator, you ignore anything further you receive unless it's a Letter Before Claim or a formal court claim. Come back on this thread if you get either.

    Hang on to that P&D ticket. It would be useful evidence if this proceeded to court. They have 6 years to pursue through the courts.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • iamdirector
    iamdirector Posts: 30 Forumite
    10 Posts First Anniversary
    Thanks! Just wondering if you guys think my success rate will be immaterial if I just tell the truth, i.e. I have purchase ticket but just wrong number due to machine malfunction?
  • iamdirector
    iamdirector Posts: 30 Forumite
    10 Posts First Anniversary
    FYI to those interested, appeal template for IPC as below.:money:

    __________________________________________

    Re PCN number:

    I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a formal complaint about your predatory conduct to your client landowner and to my MP.

    There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require ALL photos taken and an explanation of the allegation and your evidence, i.e.:

    - If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it.

    - If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner. If you fail to evidence the actual grace period that applies at this site or suggest that only one period applies, this will be disregarded as an attempt to mislead. In the absence of evidence, it will be reasonably taken to be a minimum of twenty minutes (ten on arrival and ten after parking time) in accordance with the official BPA article by Kelvin Reynolds about 'observation periods' on arrival being additional and separate to a 'grace period' at the end.

    - in all cases, you must include a close up actual photograph of the sign you contend was at the location on the material date.

    Formal note:
    Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service in the future.

    Yours faithfully,
  • iamdirector
    iamdirector Posts: 30 Forumite
    10 Posts First Anniversary
    Umkomaas wrote: »
    Just appeal using the initial appeal template from the NEWBIES FAQ sticky, post #1 (unaltered) which will be rejected, but you have at least entered into the process of trying to deal with it.

    As Bank is an IPC Operator, you ignore anything further you receive unless it's a Letter Before Claim or a formal court claim. Come back on this thread if you get either.

    Hang on to that P&D ticket. It would be useful evidence if this proceeded to court. They have 6 years to pursue through the courts.

    I have not kept the ticket.....that why I suggest them to check camera and ticket machine record, they can definitely find that I have purchased the ticket.:money:
  • Umkomaas
    Umkomaas Posts: 43,493 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Nothing persuades them from throwing away the opportunity to extract £100 from your wallet by being empathetic to the circumstances.

    Convince a Judge to support your case, if it gets that far. I'm afraid you're ensnared in their net.

    Have you tried complaining to the landowner, it can sometimes work, but not guaranteed?
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Umkomaas wrote: »
    Nothing persuades them from throwing away the opportunity to extract £100 from your wallet by being empathetic to the circumstances.

    Convince a Judge to support your case, if it gets that far. I'm afraid you're ensnared in their net.

    Have you tried complaining to the landowner, it can sometimes work, but not guaranteed?

    How to check who is the landowner?:beer:
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    This is no big deal. Judges tend to view such minor human errors as trifling, a waste of court time, and an abuse of process. certainly not a deliberate breach of contract which so damages the PPC as to require that they be compensated t the tune of £100. Read this.

    https://en.wikipedia.org/wiki/De_minimis

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

    Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    The problem become so widespread that MPs agreed to enact a Bill to regulate these scammers. Hopefully, this will become law by Easter .

    Complain to your MP.
    You never know how far you can go until you go too far.
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    How to check who is the landowner?:beer:


    Use a search engine.
    You never know how far you can go until you go too far.
  • Umkomaas
    Umkomaas Posts: 43,493 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    How to check who is the landowner?:beer:

    What about a bit of free thinking? How about a Google search, a call to the local authority to check who pays the non domestic rate on the car park, a check on the Valuation Office website which often shows ownership, or for about 3 quid, The Land Registry will spill the precise beans you seek.

    However, if this is the car park of a single retailer, or hotel, or a hospital you could complain direct to them. If it's a multi-retailer site, there may be a managing agent involved - go ask one of the retailers who that is.

    If it's just a freestanding car park with no obvious connection to any immediate organisation, then its back to my opening suggestion.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Umkomaas wrote: »
    Nothing persuades them from throwing away the opportunity to extract £100 from your wallet by being empathetic to the circumstances.

    Convince a Judge to support your case, if it gets that far. I'm afraid you're ensnared in their net.

    Have you tried complaining to the landowner, it can sometimes work, but not guaranteed?
    The_Deep wrote: »
    This is no big deal. Judges tend to view such minor human errors as trifling, a waste of court time, and an abuse of process. certainly not a deliberate breach of contract which so damages the PPC as to require that they be compensated t the tune of £100. Read this.

    https://en.wikipedia.org/wiki/De_minimis

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

    Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    The problem become so widespread that MPs agreed to enact a Bill to regulate these scammers. Hopefully, this will become law by Easter .

    Complain to your MP.

    what is MP?
This discussion has been closed.
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