Item damaged in transit with Global Shipping

ballisticbrian

I've lost my money and my item

You've only lost one or the other - you never had both together.

Insurance is for buyes, not sellers.

Insurance is for sellers.

Also I accepted the return and this cannot be undone

True but the lesson learnt may be not to sell delicate electronics so far and wide. Also electronics can be a target for scammers where parts can be swapped seemingly easily.

Alisha2008

I've lost both money (only postage but it wasn't cheap) and the item, because I wouldn't mind losing the postage if I got the item back and could sell it again, but that's been broken BY EBAY and no one is protecting me.


Definetely lesson learnt!

WLM21

A few weeks ago I sold a game, to a buyer, also in Spain.

I had actually put the game inside another board game box and then taped it up. (Example .. putting a Scrabble game inside an old Monopoly box)

To my surprise I get a case opened against me, saying the game was damaged with tape. I tried to explain, then get another message saying the wrong game had been sent. I then get a message from Ebay to say the buyer had been refunded.

What !!!!

I once again messaged the buyer and explained again that I had put the game in another box, so it wasn't the wrong game and it hadn't been damaged by parcel tape.

Oh ! she replies ... never thought of opening the box.

I contacted Ebay and they said the refund would no longer come out of my account but they would cover it themselves.

I was pretty p....d off, she got a game worth almost £30 for being stupid and free postage too. I contacted Ebay again to make sure I hadn't lost the money (I knew I hadn't) but I just wanted to give them my thoughts on the matter ... So the buyer gets a free game because of their stupidy. Yes was the reply .. just one of those things

Alisha2008

Same reply that I got.. that's how things are!