Charities board update
Please note, our Forum rules no longer allow the posting of links to personal fundraising or crowdfunding pages, such as JustGiving. You can read the full set of our Forum rules here.
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

RBS community accounts

Options
I work for a charity and I submitted all our documents to the RBS community accounts but two weeks ago I did all that and said takes 7-10 working days but now March still heard nothing

How long before the accounts are opened

Comments

  • Savvy_Sue
    Savvy_Sue Posts: 47,284 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No direct experience of RBS, but from a number of other banks DH and I have found ...
    • They don't always get the timescale right.
    • If there is anything wrong with any of the documents, they won't get back to you and tell you.
    • You have to chase them. That's when you find there was a problem with one (or more) of the documents.
    • You may find that you or one of the other signatories needs to go in and sign something else. Again, they won't tell you this unless you chase them.

    Good luck ...

    Oh, final thought. It's possible the accounts have been opened, but they haven't yet sent out the documentation, for one of the reasons above or for some other random reason. Again, chase them ...
    Signature removed for peace of mind
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.