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RBS community accounts

edited 30 November -1 at 1:00AM in Charities
1 reply 2.6K views
vincefoster45vincefoster45 Forumite
45 posts
edited 30 November -1 at 1:00AM in Charities
I work for a charity and I submitted all our documents to the RBS community accounts but two weeks ago I did all that and said takes 7-10 working days but now March still heard nothing

How long before the accounts are opened


  • Savvy_SueSavvy_Sue Forumite
    42K posts
    Part of the Furniture 10,000 Posts Name Dropper
    No direct experience of RBS, but from a number of other banks DH and I have found ...
    • They don't always get the timescale right.
    • If there is anything wrong with any of the documents, they won't get back to you and tell you.
    • You have to chase them. That's when you find there was a problem with one (or more) of the documents.
    • You may find that you or one of the other signatories needs to go in and sign something else. Again, they won't tell you this unless you chase them.

    Good luck ...

    Oh, final thought. It's possible the accounts have been opened, but they haven't yet sent out the documentation, for one of the reasons above or for some other random reason. Again, chase them ...
    Still knitting!
    Completed: TWO adult cardigans, 3 baby jumpers, 3 shawls, 1 sweat band, 3 pairs baby bootees, 2 sets of handwarmers, 1 Wise Man Knitivity figure + 1 sheep, 2 pairs socks, 3 balaclavas, multiple hats and poppies, 3 peony flowers, 4 butterflies ...
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