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Fonehouse telephone deals

Myser
Myser Posts: 1,907 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
I have been receiving numerous calls since yesterday from a persistent salesperson saying they are from Fonehouse trying to sell a mobile with contract.


They are offering the latest mobiles (iPhone XS/XR, Galaxy 10) with a 24 month contract with any network for £20 per month! It also includes 6 months free accidental damage insurance. The salesperson also mentioned the 14-day right to return the phone.



The deal is not available on their website or any of the Fonehouse stores.


Is this genuine or likely to be a scam?
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Comments

  • Farway
    Farway Posts: 15,088 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    Myser wrote: »
    I have been receiving numerous calls since yesterday from a persistent salesperson saying they are from Fonehouse trying to sell a mobile with contract.


    They are offering the latest mobiles (iPhone XS/XR, Galaxy 10) with a 24 month contract with any network for £20 per month! It also includes 6 months free accidental damage insurance. The salesperson also mentioned the 14-day right to return the phone.



    The deal is not available on their website or any of the Fonehouse stores.


    Is this genuine or likely to be a scam?

    Was it a cold call or are you a customer?
    And verbal assurances from a salesman on the phone are not worth the paper they are written on, to misquote Sam Goldwyn
    Numerus non sum
  • ballyblack
    ballyblack Posts: 5,166 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    never respond to a cold call
  • techquest
    techquest Posts: 294 Forumite
    Myser wrote: »

    Is this genuine or likely to be a scam?


    I'm with ballyblack on that one, don't respond to cold callers. Its got scam written all over it, X's are £40+ /mnth with most providers.
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Myser wrote: »
    I have been receiving numerous calls since yesterday from a persistent salesperson saying they are from Fonehouse trying to sell a mobile with contract.


    They are offering the latest mobiles (iPhone XS/XR, Galaxy 10) with a 24 month contract with any network for £20 per month! It also includes 6 months free accidental damage insurance. The salesperson also mentioned the 14-day right to return the phone.



    The deal is not available on their website or any of the Fonehouse stores.


    Is this genuine or likely to be a scam?


    I wouldn't take out a contract with these guys based on a phone call, yes they could be genuine but dont feel pressured.


    Have you googled the number to see if it is Fonehouse ?
    If the calls are annoying you either tell them to stop or block the number or another option is to get a deal elsewhere.
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