Faulty item return: nearest branch closed

gettingtheresometime

Makeanoise wrote: »

Getting there - good idea
Patty cake - sensible advice

I would like to know where I stand legally. With so many high street branches closing this must be happening to others.

Unfortunately you don't have any more legal just because the high street is suffering.

societys_child

Once upon a time . . .


People just got their Singer sewing machine out and fixed it.
I'm a fella, even I can do it . .

davidmcn

Makeanoise wrote: »

I would like to know where I stand legally.

You have the right to return the item to them and get a replacement or refund. Why can't you just post it to them? Whether they like the idea or not is neither here nor there.

Makeanoise

Thank you all for your thoughts.

Getting there - that really wasn’t what I was saying ��

LadyDee

Makeanoise wrote: »

Good point Fosterdog. Plus parking.

It’s a skirt. The seam has unravelled, the hem has come down and the stitching on the belt is coming undone. I’ve worn it twice. I’m just irritated that they have given me a flat ‘can’t help’.

Maybe it’s not worth pursuing for £40.

What on earth have you been doing in it - climbing trees? To suffer this sort of damage after two wearings it would have to be made out of paper.

Zandoni

LadyDee wrote: »

What on earth have you been doing in it - climbing trees? To suffer this sort of damage after two wearings it would have to be made out of paper.

Or it's poorly made and the stiching hasn't been finished correctly.

[Deleted User]

Hi,


why not try using the single man's best friend,





easy iron, no sewing.


Available from some £ shops for eh,,,ehm,,,£1.

Forwandert

When did you purchase it?

Makeanoise

Purchased in early December.

I’m a really competent seamstress actually. But the skirt is just poorly made.

macman

In effect it's an RTB warranty, so it's up to you to return it by whatever means you choose to.