IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).

Parkingeye Cardiff Gate Welcome Break

I'd like a quick bit of advice if possible.

I was at the above services for 2 hours and 18 minutes where there is 2 hour free parking. I received a PCN from Parkingeye which I appealed following the newbies thread advice. This has been rejected, as expected, so I'm now looking to take it to POPLA. Would I be right in arguing that the extra 18 minutes are within the grace period?

Comments

  • Coupon-mad
    Coupon-mad Posts: 148,068 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Same advice as this one:

    https://forums.moneysavingexpert.com/discussion/5969523/parking-eye-popla-appeal

    Stop thinking POPLA appeal (that can wait for 30 days).

    WB sites all have webpages with an email for the facility Manager, who can
    cancel these PCNs in minutes if they are so minded.

    TELL US FIRST, WHAT THIS WB SAYS ABOUT YOUR COMPLAINT.

    If not, then look at the site on Google Street View and consider whether the 18 minutes was simply the time taken to get petrol/inflate the tyre or get air or water (or COULD HAVE BEEN....POPLA DO NOT KNOW...).

    You are entitled to 2 hours PARKING in a MSA car park, at least, as set by Government. This would not include time not parked, e.g. in the petrol station area dealing with the car and fuel, etc.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • System
    System Posts: 178,286 Community Admin
    10,000 Posts Photogenic Name Dropper
    Hi,

    Sorry to ask a question that’s more than likely been answered before but I’m struggling to work my way through the threads as it is.

    Do we wait the 30 days before sending the POPLA appeal?

    Also I ripped up my letter after the initial appeal, so I don’t know if I have a ‘golden ticket’ can I ask them to send it again?

    Thanks
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    you can email a SAR to the PE DPO for copies of all data including the NTK


    popla codes last around 32 days or less, so day 30 is fine to upload a pdf popla appeal , choosing OTHER
  • Coupon-mad
    Coupon-mad Posts: 148,068 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    As I already said:
    WB sites all have webpages with an email for the facility Manager, who can cancel these PCNs in minutes if they are so minded.

    TELL US FIRST, WHAT THIS WB SAYS ABOUT YOUR COMPLAINT.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.5K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.