British Gas Inefficiency

hansi

I have today receieved the following second email in as many days.

We have received your meter reading - thank you!
Dear Mr XXXXXXXXX,
Thank you for submitting your meter reading online for your Electricity account XXXXXXXXXXXXXXX
I can confirm that your account has now been updated with this information.
Thank you for choosing British Gas.
Kind regards,
Amanda Mackenzie
British Gas Brand Marketing Director
British Gas - Committed to lower energy prices"

Very strange, as I have NOT submitted amy meter readings! I rang tham after receiving the first one and was asked whose name was at the bottom. She then said " Oh,we've had a few of these go out, it's a computer error. Yeh, right! I just tried to send them another complaint email from their site and that's gone down! What an outfit, and this after another e mail sent from the boss saying how efficient they now were!

Terrylw1

Seems like a glitch of some kind. They happen daily within ALL Suppliers to the staff, you just never know about them. Just day to day IT issues.

If it has not effected your bill there is no issue. Just check it when it turns up.