Santander - Customer ID Security Issue on Statements

alanrowell

I was going to print some e-statements from my Santander account so I went into the e-documents section in order to print the PDFs of my statements. HOWEVER my 8 digit customer ID is on these statements.

I've been to a branch to see if they can print the statements but the same customer ID appears on them.

So I've requested copies through the post which could take up to 2 weeks to come.

It appears to be a long term problem with Santander as there's this thread from 2010

https://forums.moneysavingexpert.com/discussion/2629007/8-digit-customer-id-showing-on-santander-statement-following-migration

So a warning to folk - ensure you don't use Santander statements for proof of anything and if you do print copies then destroy them once you are finished with them

st999

https://www.amazon.co.uk/d/Permanent-Markers-Marker-Pens/Redacting-Blackout-Private-Information-Markers/B01I2706FG

EarthBoy

alanrowell wrote: »

So I've requested copies through the post

What if they have your customer number on them too?

I think you're worrying about nothing.

18cc

Is this the same customer number that is used for logon to online banking? If so, the more secret you keep it the better so obviousy it shouldn't be printed on statements in full.

Nasqueron

You could get the PDF file and edit it using a program like Nitro before you print it. Or just use electronic copies and save trees

billn

st999 wrote: »

https://www.amazon.co.uk/d/Permanent-Markers-Marker-Pens/Redacting-Blackout-Private-Information-Markers/B01I2706FG

Wow £68 for 5 pens is a bit steep.:eek:

[Deleted User]

alanrowell wrote: »

I was going to print some e-statements from my Santander account so I went into the e-documents section in order to print the PDFs of my statements. HOWEVER my 8 digit customer ID is on these statements.

I've been to a branch to see if they can print the statements but the same customer ID appears on them.

So I've requested copies through the post which could take up to 2 weeks to come.

It appears to be a long term problem with Santander as there's this thread from 2010

https://forums.moneysavingexpert.com/discussion/2629007/8-digit-customer-id-showing-on-santander-statement-following-migration

So a warning to folk - ensure you don't use Santander statements for proof of anything and if you do print copies then destroy them once you are finished with them

You know your statements have your name, address and account details on as well, don't you? It's an outrageous security issue!