Cancellation of Flights Contract

Ickleido

Hi,

I am looking for some impartial advice.

In July my exes mother booked flights with an airline company for 8 people on her credit card altogether.

I broke up with my ex last July - and she cancelled my flight ASAP.

I transferred her the money to pay off her credit card, in one lump sum which I can trace through my statements.
She refunded me the villa portion of my money but not my flights and said she would chase the airline company.

7 months later she has only just chased this up and I am only entitled to a voucher for my flight cost until July of this year, 1 year from her initial cancellation. I have been in contact with the airline company myself to confirm this is all that can be done as no one is willing to do a name change and the only other refund is a mother traveller or relative passing away.

My question is - do I have to accept this voucher, due to contracts. As my contract was essentially not with the airline but my exes mother. Or should my exes mother be giving me a full refund and taking up the voucher with the credit company?

My name was assigned to the seat but it was not my credit card, and I essentially haven’t ‘received’ what I paid for as I have not gone in the trip. I feel very disadvantaged as I have also lost out on 7 months of this vouchers use.

Any help would be greatly appreciated, and I am aware this may sound very trivial - but the worth was £380 which I feel is a fair amount of money and even with the vouchers use flights alone anywhere else are in excess of £1500 which had I had more time of the voucher may have been more viable.

Westin

You don’t mention the airline or ticket type but I think you are lucky to have been offered a credit voucher at all. A lot of tickets, particularly the cheaper ones, are sold on a non refundable basis. Charges are also often not permitted or carry a high change fee.

One I feel you need to suck up. Do you really thing a crusade to sue your ex girlfriends mother is a good idea?

Ickleido

This post was more to see where I stood contract wise, as where it wasn’t my payment card I didn’t know if I was legally contracted with the airline, as a pose to the mother and their bank.

The voucher from the airline was a nice gesture - but also one that hasn’t been fairly given to me as the mother has only just given me access to the voucher after 7 months not over the 12 months it was initially valid from.

The airline was united airlines with limited flight destinations and I would not be in the position to redeem this voucher due to the high cost of the flights anyway so also lose out on the money.

Basically just getting advice on if there was a way of ever seeing my money again rather than a suing crusade on the mother.

Voyager2002

There are loads of posts from people who wanted/needed to cancel their flights and were appalled that they could not get a refund. If the 'no refund' is stated in the ticket T & Cs then it is perfectly legal. Passengers in this situation do have a legal right to a refund of any taxes they paid as part of their tickets, but airlines are allowed to impose an admin charge when processing such refunds, and in many cases the admin charge is as much as the tax due.

Westin

If you have a £380 United Airlines credit voucher why not use it to pop over for a weekend break in New York. Fares in economy on that route come in around that price level. Hopefully you could find a couple of days between now and July to head over to NY.