The Top Easy Access Savings Discussion Area

SickGroove

ChewyyBacca said:

I transferred funds from Starling to Chip (through Clearbank) yesterday before 5 pm. The funds have not landed in Chip yet.
Chip's chat is useless, 4 hours on it & still no response. I emailed Chip 4 hours back
Spoke to Starling, and they have confirmed they have released the funds.
Any suggestions, on how do I track down my money?

Did you do it through the Chip app using your linked Starling account or directly through Starling account to Chip using faster payments?

If done the latter way, that's the problem...

ChewyyBacca

SickGroove said:

ChewyyBacca said:

I transferred funds from Starling to Chip (through Clearbank) yesterday before 5 pm. The funds have not landed in Chip yet.
Chip's chat is useless, 4 hours on it & still no response. I emailed Chip 4 hours back
Spoke to Starling, and they have confirmed they have released the funds.
Any suggestions, on how do I track down my money?

Did you do it through the Chip app using your linked Starling account or directly through Starling account to Chip using faster payments?

If done the latter way, that's the problem...

Starling to Chip using Faster Payments

It shouldnt be a problem ideally
It shouldnt make any difference if its a Pull transaction - Through Chip from Starling
or a Push transaction - From Starling to Chip

Or does it make a difference? 
People with Open Banking knowledge, please chime in

flaneurs_lobster

ChewyyBacca said:

SickGroove said:

ChewyyBacca said:

I transferred funds from Starling to Chip (through Clearbank) yesterday before 5 pm. The funds have not landed in Chip yet.
Chip's chat is useless, 4 hours on it & still no response. I emailed Chip 4 hours back
Spoke to Starling, and they have confirmed they have released the funds.
Any suggestions, on how do I track down my money?

Did you do it through the Chip app using your linked Starling account or directly through Starling account to Chip using faster payments?

If done the latter way, that's the problem...

Starling to Chip using Faster Payments

It shouldnt be a problem ideally
It shouldnt make any difference if its a Pull transaction - Through Chip from Starling
or a Push transaction - From Starling to Chip

Or does it make a difference? 
People with Open Banking knowledge, please chime in

Previous discussion

https://forums.moneysavingexpert.com/discussion/comment/79975029/#Comment_79975029

SickGroove

ChewyyBacca said:

SickGroove said:

ChewyyBacca said:

I transferred funds from Starling to Chip (through Clearbank) yesterday before 5 pm. The funds have not landed in Chip yet.
Chip's chat is useless, 4 hours on it & still no response. I emailed Chip 4 hours back
Spoke to Starling, and they have confirmed they have released the funds.
Any suggestions, on how do I track down my money?

Did you do it through the Chip app using your linked Starling account or directly through Starling account to Chip using faster payments?

If done the latter way, that's the problem...

Starling to Chip using Faster Payments

It shouldnt be a problem ideally
It shouldnt make any difference if its a Pull transaction - Through Chip from Starling
or a Push transaction - From Starling to Chip

Or does it make a difference? 
People with Open Banking knowledge, please chime in

Yeah, it makes a difference, as I did the same thing last week...chip app was down so assumed going through Starling to Chip using faster payments would be OK...it wasn't.

You should ALWAYS only add any deposit through the Chip app as it's instant that way....

It was Easter holiday when I sent mine so it was a world of pain & I thought I'd somehow lost 5K!

They eventually credited it to my Chip account on Tuesday this week. 

I now know never to send via linked bank to Chip ALWAYS use the Chip app. I've done a few small transfers through the Chip app since just to make sure it's instant & it is....

You'll either get your money returned or applied to your chip balance but being the weekend probably won't be till during Monday now.

Band7

SickGroove said:

Yeah, it makes a difference, as I did the same thing last week...chip app was down so assumed going through Starling to Chip using faster payments would be OK...it wasn't.

You should ALWAYS only add any deposit through the Chip app as it's instant that way....

It was Easter holiday when I sent mine so it was a world of pain & I thought I'd somehow lost 5K!

They eventually credited it to my Chip account on Tuesday this week. 

I now know never to send via linked bank to Chip ALWAYS use the Chip app. I've done a few small transfers through the Chip app since just to make sure it's instant & it is....

You'll either get your money returned or applied to your chip balance but being the weekend probably won't be till during Monday now.

It's good to know they eventually credited your CHIP account. Though as you say, never send the money from the bank, always pull it in from CHIP, where the transfer is instant (unless blocked by your bank).

david72

I-LOV-MONEY said:

Kazza242 said:

Leeds Building Society will be launching their Limited Issue Online Access Account (issue 43), paying 3.30%.
 

I remember the Leeds BS from many hundreds of years ago!   They had an office (in London) just down the road from where I worked, and would go in with my passbook to pay in / withdraw and the cashier would duly update it.   I think it was a cashier there that first told me that they don't pay interest on the pence part of your balance.   Since then I have rounded all my accounts to pounds only (normally £5.00 !!).

Just to note that, if it was quite a few years ago, the current Leeds BS (formerly called the Leeds and Holbeck BS) might not be the Leeds BS that you saved with back then (which was a completely different building society, formerly and formally the Leeds Permanent Building Society, which, since 1995, has been subsumed into what is now Lloyds HBoS).

On the other hand, it seems perfectly reasonable that if the old "The Leeds" didn't want its name any more, then the old Leeds and Holbeck might as well grab it later to shorten their own name!

ForumUser7

Not a top rate, but posting as lots of us hold it for direct debits, Ecology EA has increased to 2.50%

flobbalobbalob

Charter easy access accounts issue 29 and earlier up to 3.5% AER from 18th April. Later accounts up but lag behind.

https://www.chartersavingsbank.co.uk/Help/InterestRateSummary

Bobblehat

flobbalobbalob said:

Charter easy access accounts issue 29 and earlier up to 3.5% AER from 18th April. Later accounts up but lag behind.

https://www.chartersavingsbank.co.uk/Help/InterestRateSummary

3.5%? ..... which EA Issue is that?

grumbler

Bobblehat said:

flobbalobbalob said:

Charter easy access accounts issue 29 and earlier up to 3.5% AER from 18th April. Later accounts up but lag behind.

https://www.chartersavingsbank.co.uk/Help/InterestRateSummary

3.5%? ..... which EA Issue is that?

Issues 1 - 29 as per @flobbalobbalob post?