Can an online retailer cancel my order?

George_Michael

Aedgar0485 wrote: »

I paid £500 for the item if that changes things?

waamo wrote: »

£500 for something that should be around £900.

KatrinaWaves wrote: »

That appears to be half the price of it normally selling.

It all depends on exactly which rower the OP ordered.
All they have stated is that it's a "concept 2" and it could be this one:
https://www.amazon.co.uk/Concept-Model-Indoor-Rower-Monitor/dp/B00NH9WEUA/ref=sr_1_3?ie=UTF8&qid=1550519256&sr=8-3&keywords=concept%2B2%2Browing&th=1
that is selling for £500 with free delivery.

KatrinaWaves

George_Michael wrote: »

It all depends on exactly which rower the OP ordered.
All they have stated is that it's a "concept 2" and it could be this one:
https://www.amazon.co.uk/Concept-Model-Indoor-Rower-Monitor/dp/B00NH9WEUA/ref=sr_1_3?ie=UTF8&qid=1550519256&sr=8-3&keywords=concept%2B2%2Browing&th=1
that is selling for £500 with free delivery.

The thing is if I ordered an item at a standard price, and it was cancelled, I’d just order another one from someone else. I wouldn’t feel the need to ask about my rights and do they have to honour the order etc etc.

When people are determined to have an order go through and the retailer isn’t, there’s usually something more to it...

waamo

George_Michael wrote: »

It all depends on exactly which rower the OP ordered.
All they have stated is that it's a "concept 2" and it could be this one:
https://www.amazon.co.uk/Concept-Model-Indoor-Rower-Monitor/dp/B00NH9WEUA/ref=sr_1_3?ie=UTF8&qid=1550519256&sr=8-3&keywords=concept%2B2%2Browing&th=1
that is selling for £500 with free delivery.

That could well explain the price mix up.

Aedgar0485

OK so the above is the item I ordered at the price I ordered it, from the same supplier. Should I order it again at the discounted price? Or do you think there is something suspicious about a seller dropping 360£ off retail cancelling all Its orders then readvertising it the same day?

waamo

Aedgar0485 wrote: »

OK so the above is the item I ordered at the price I ordered it, from the same supplier. Should I order it again at the discounted price? Or do you think there is something suspicious about a seller dropping 360£ off retail cancelling all Its orders then readvertising it the same day?

Order it from somewhere else. They clearly aren't going to supply it.

LilElvis

Aedgar0485 wrote: »

OK so the above is the item I ordered at the price I ordered it, from the same supplier. Should I order it again at the discounted price? Or do you think there is something suspicious about a seller dropping 360£ off retail cancelling all Its orders then readvertising it the same day?

Read the reviews! Nobody has got anything they ordered. Look at the other items they have for sale - 70% off £1500 cameras, half price top end laptops. Be thankful Amazon were involved and your money was refunded. And for heaven's sake don't go and buy a similar bargain via eBay, Facebook ads or Gumtree unless you want to be back here in a couple of weeks finding out how to issue a claim in the Small Claims Court against "Dave" whose full name and address you don't know.

Aylesbury_Duck

Yep. That or some far-east trader website. “But they have a .co.uk web address!”

Rainbowgirl84

I wouldn't buy a lucky bag from them.

Keep_pedalling

George_Michael wrote: »

It all depends on exactly which rower the OP ordered.
All they have stated is that it's a "concept 2" and it could be this one:
https://www.amazon.co.uk/Concept-Model-Indoor-Rower-Monitor/dp/B00NH9WEUA/ref=sr_1_3?ie=UTF8&qid=1550519256&sr=8-3&keywords=concept%2B2%2Browing&th=1
that is selling for £500 with free delivery.

Not any more, the price is now £850.

KatrinaWaves

Keep_pedalling wrote: »

Not any more, the price is now £850.

I dunno what’s going on with the link. When I look on my phone it says £500, but yesterday all day it said around £850 for both colours. It still shows as £500 on the link formme this morning...