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John Lewis major fail
mrs-stressed
Posts: 618 Forumite
My personal data was compromised through John Lewis and they arent taking any notice whatsoever in investigating. This happened in December 2018 and after alot of empty promises they are still unable to lift up a phone to discuss this with me. I have dealt with at least ten different people none of which seem to have a clue as to whats happening. The police and bank were all notified as was JL.
I have asked them to stop apologising as it doesnt mean anything. Nevertheless, they are promising the earth but delivering nothing.
To say they are inept is an understatement.
Whats happened to John Lewis these days when they constantly announce to take great pride in customer services but actually dont in reality give a monkeys...
I have asked them to stop apologising as it doesnt mean anything. Nevertheless, they are promising the earth but delivering nothing.
To say they are inept is an understatement.
Whats happened to John Lewis these days when they constantly announce to take great pride in customer services but actually dont in reality give a monkeys...
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Comments
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Without any details how are you expecting anyone to comment?0
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What is it you actually want?If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales0
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lincroft1710 wrote: »What is it you actually want?
Compo :rotfl::rotfl:0 -
Has your bank dealt with any financial loss ? Have you been refunded ? If yes, then John Lewis are the victims so they won't be discussing it further with you.0
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What sort of personal data are we talking about, did they get your bank details or just name/address?0
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Looks like this thread is over before it started0
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kristinegirling wrote: »Looks like this thread is over before it started
Yet you bumped it from over 2 days ago. And other posts too...
Spamming for any particular reason?0 -
I've just joined and I'm a little over enthusiastic I guess!0
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It was a rant post! Dont want compo as someone suggested and dont want to give you lot any personal information! If you had read the rant properly you will see that I didnt ask any questions as I was having a right old moan.0
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mrs-stressed wrote: »It was a rant post! Dont want compo as someone suggested and dont want to give you lot any personal information! If you had read the rant properly you will see that I didnt ask any questions as I was having a right old moan.
I suggest a diary in future.0
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