RBS have closed my account

[Deleted User]

What “money” is this?
From what sources?

[Deleted User]

I've had an account with NatWest since 2006 which hardly ever got used and last got used over a year ago. I've just found out via my Credit Karma report that it's been closed on the 30th November. No notification from NatWest that they were going to do this. Nevermind. Good riddance.

jonnygee2

How long does it Take? And do I have to get the cash from the branch or it the money transferred to someone else's bank account?

If the funds are released they should be able to find a way to send it to another UK bank account without having to go into a branch.

But theres no way to speed up the process, or to be sure that they wont insist you come into the branch. Your travel plans won't be relevant to them. Wait for contact from the bank.

leenobankanymore1

I have been with royal bank of Scotland for around 10 years and suddenly on Sunday I tried to log in my account and it told me it had been disabled, I went on live chat and they give me a number to ring, I rang the number and was told my account had been closed because I had breached section 12.2 of the terms and conditions and wouldn't tell me anything else I have used my account every day as my wages go in it and on tuesday my self employment grant went in there as it was too late for me to stop it and they have refused to give me access to the money and told me to ring back in 14 days without explanation and very rude on the phone 

Hasbeen

leenobankanymore1 said:

I have been with royal bank of Scotland for around 10 years and suddenly on Sunday I tried to log in my account and it told me it had been disabled, I went on live chat and they give me a number to ring, I rang the number and was told my account had been closed because I had breached section 12.2 of the terms and conditions and wouldn't tell me anything else I have used my account every day as my wages go in it and on tuesday my self employment grant went in there as it was too late for me to stop it and they have refused to give me access to the money and told me to ring back in 14 days without explanation and very rude on the phone 

Self employment grant, wages everyday? Perhaps they thought you were using the account as a business not personal account?
But 12.2  is below.

12.2 When we can close your account
We can close your Foundation account or Basic account immediately if:
• you used or attempted to use your account for illegal purposes;
• you were not entitled to open the account but you provided us with incorrect
information when you applied for your account; or
• you behave in a threatening or violent manner towards our staff.
We can close your Foundation account or Basic account by giving you 60 days’ notice if:
• there’s been no transaction in or out of your account for at least 24 months;
• you’re no longer legally resident in the European Union; or
• you have access to another current account in the UK which you opened after your
Foundation or Basic account.
We can close any other account immediately if:
• we reasonably suspect that you’ve given us false information, which was a significant
factor in our decision to open your account (or to continue to provide it to you);
• we reasonably suspect that your account (or any other account you hold with us) is
being used, or is planned to be used, for an illegal purpose;
• you behave in a threatening or violent manner towards our staff;
• we’re required to do so by law or regulation;
• you’re declared bankrupt;
• you’ve entered into a voluntary arrangement with your creditors to repay your debts; or
• you’ve used your account for business purposes.
We can also close any other current account by giving you at least 60 days’ notice.

vtoea

NatWest CLOSED down my ACCOUNT

https://www.facebook.com/groups/3096246600404581/
Loads of stories like yours just join the group above 

fenwick458

I have old acocunts with natwest, halifax, and santander (alliance & Leicester originally) 
every now and then I get a letter that is either at my old house or my parents house.
every now and then I do try and close the accounts, but hit a brick wall with them saying that I have to make an appointment and visit a branch with ID, which I'm not that fussed about doing.
seems strange how people leave and account with some money in for as little as a year and the banks shut it down against their wishes, yet I'm trying to close them down and they have had no money in and are 100% unused for 5-10 years, and I can't manage it! 

colsten

fenwick458 said:

I have old acocunts with natwest, halifax, and santander (alliance & Leicester originally) 
every now and then I get a letter that is either at my old house or my parents house.
every now and then I do try and close the accounts, but hit a brick wall with them saying that I have to make an appointment and visit a branch with ID, which I'm not that fussed about doing.
seems strange how people leave and account with some money in for as little as a year and the banks shut it down against their wishes, yet I'm trying to close them down and they have had no money in and are 100% unused for 5-10 years, and I can't manage it! 

If your old accounts are current accounts, you should be able to switch - and thereby close - them using CASS.

[Deleted User]

fenwick458 said:

I have old acocunts with natwest, halifax, and santander (alliance & Leicester originally) 
every now and then I get a letter that is either at my old house or my parents house.
every now and then I do try and close the accounts, but hit a brick wall with them saying that I have to make an appointment and visit a branch with ID, which I'm not that fussed about doing.
seems strange how people leave and account with some money in for as little as a year and the banks shut it down against their wishes, yet I'm trying to close them down and they have had no money in and are 100% unused for 5-10 years, and I can't manage it! 

I've got an old Santander and Nationwide current accounts I want to close. Never been used for years and already think they are in dormant status. Hope I don't have a problem closing them over the phone as I'm certainly not booking appointments at branch to show ID.

DCFC79

leenobankanymore1 said:

I have been with royal bank of Scotland for around 10 years and suddenly on Sunday I tried to log in my account and it told me it had been disabled, I went on live chat and they give me a number to ring, I rang the number and was told my account had been closed because I had breached section 12.2 of the terms and conditions and wouldn't tell me anything else I have used my account every day as my wages go in it and on tuesday my self employment grant went in there as it was too late for me to stop it and they have refused to give me access to the money and told me to ring back in 14 days without explanation and very rude on the phone 

Should have stated your own thread.