Very sent wrong tumble dryer but I've used it

shaun_from_Africa

camelot1971 wrote: »

I don't see any manufacturer that offers a £190 one and a £310 one.

If the OP was only quoting rough figures then there is this Hotpoint for £195:
https://www.very.co.uk/hotpoint-aquarius-tvfm70bgp-7kgnbspload-vented-tumble-dryer-white/1459873786.prd

and this one:
https://www.very.co.uk/hotpoint-tcfs83bgp-8-kg-condenser-sensor-tumble-dryer-white/1600340062.prd
for £310

neilmcl

camelot1971 wrote: »

I don't see any manufacturer that offers a £190 one and a £310 one. The chances of a different model being in another manufacturers box is non-existent.

All the cheap ones are so obviously different than the more expensive ones you would have to be a blind fool to not tell the difference when it arrived. I'm calling shenanigans on the OP.

Hotpoint has models that are around those price points, although one is a condenser and the other vented, something you would really notice.

OP, exactly what tumble dryers are we talking here?

Carrot007

shaun_from_Africa wrote: »

If the OP was only quoting rough figures then there is this Hotpoint for £195:
https://www.very.co.uk/hotpoint-aquarius-tvfm70bgp-7kgnbspload-vented-tumble-dryer-white/1459873786.prd

and this one:
https://www.very.co.uk/hotpoint-tcfs83bgp-8-kg-condenser-sensor-tumble-dryer-white/1600340062.prd
for £310

However not noticing reciving a vented one rather than a condenser is impossible. Maybe OP would like to provide models for the nosey!

neilmcl

shaun_from_Africa wrote: »

If the OP was only quoting rough figures then there is this Hotpoint for £195:
https://www.very.co.uk/hotpoint-aquarius-tvfm70bgp-7kgnbspload-vented-tumble-dryer-white/1459873786.prd

and this one:
https://www.very.co.uk/hotpoint-tcfs83bgp-8-kg-condenser-sensor-tumble-dryer-white/1600340062.prd
for £310

See my post above.

They're completely different types of dryer, something you would've noticed from the outset, surely.

Zandoni

camelot1971 wrote: »

I don't see any manufacturer that offers a £190 one and a £310 one. The chances of a different model being in another manufacturers box is non-existent.

All the cheap ones are so obviously different than the more expensive ones you would have to be a blind fool to not tell the difference when it arrived. I'm calling shenanigans on the OP.

Why would the OP ask for advice if they were trying to pull a fast one. It’s more likely that Very repacked the dryer in the wrong box.

Hasbeen

Zandoni wrote: »

Why would the OP ask for advice if they were trying to pull a fast one. It’s more likely that Very repacked the dryer in the wrong box.

They would not take it out of the original MFG box to put it in an other one LOL

Sorry Op but your post is just a little far fetched? perhaps come back with actual model numbers of both dryers? then the sceptible amongst us will perhaps advise further?

shaun_from_Africa

Hasbeen wrote: »

They would not take it out of the original MFG box to put it in an other one LOL

It all depends on how many returns they receive.
As Very are a very large retailer, it's possible that they get a fair few returns due to a change of mind and they may unpack these returned items in order to inspect them and the incorrect repacking may have happened at this point.


I would have thought that the manufacturer of the drier would have a record of all the serial numbers for appliances delivered to each retailer so they should be able to confirm if the unit that the OP now has went to Very and if so, how long ago.

shaun_from_Africa

neilmcl wrote: »

They're completely different types of dryer, something you would've noticed from the outset, surely.

I totally agree that most people would notice the difference but you can never be 100% sure.

Until (if) the OP returns and tells up exactly what they ordered and what was received, it's all guesswork and speculation anyway.

pinkshoes

If you like the cheaper one, why not ask them to refund the difference?

Very should be able to track the model numbers. Someone no doubt has the more expensive one in the cheaper box!

visidigi

Highly possible this - I just had to return THREE machines in a row because the dial labels on the machine didnt match the program - the manual was correct! When you set it to 30min wash it took 1hr 57.

That was a Hoover branded machine