Ebay return

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  • POPPYOSCAR
    POPPYOSCAR Posts: 14,897 Forumite
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    What are you going to do if he is 'never' in take delivery and it comes back to you?
  • AndyPK
    AndyPK Posts: 4,241 Forumite
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    good question.

    I am just trying to follow the ebay system.

    The seller want me to return it. I'm happy to return it.
    Ebay wants the tracking number to see I have returned it.
  • gardner1
    gardner1 Posts: 3,154 Forumite
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    Do they insist on tracking numbers or just proof of delivery

    Couple of years ago i had to return a heavy item that i collected from local seller coc......got a mate with a van to deliver it with a printed delivery note with date/time/name/item/weight etc...signed by both
    Delivery note was scanned and sent to ebay as proof
  • AndyPK
    AndyPK Posts: 4,241 Forumite
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    They want a tracking number.
  • soolin
    soolin Posts: 72,250 Ambassador
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    POPPYOSCAR wrote: »
    What are you going to do if he is 'never' in take delivery and it comes back to you?

    For a return buyer only has to show the item was sent and delivery refused to get a refund. There is no need to prove delivery.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • AndyPK
    AndyPK Posts: 4,241 Forumite
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    I'm not so sure. Ebay email says
    Be sure to provide those details by xx Feb 2019. You'll receive a refund once tracking shows the item has been delivered. If we don’t hear back from you, we will close this request.
  • janb5
    janb5 Posts: 2,619 Forumite
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    I`d ring Ebay tomorrow and get a postage label and explain the problem with the weight. Much better to get a prepaid label than do it yourself.
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