📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Pothole Claim

Hi! First time posting. I am based in Glasgow. I have been following MSE guidance on reporting and claiming compensation for damage caused by a large pothole. Glasgow City Council have accepted responsibility but have rejected compensation citing that the roads are inspected on a regular basis. As advised by MSE I sent a Freedom of Information (FOI) request. They have come back to me and changed it from FOI to Environmental Information (Scotland( Regulations 2004 and have issued a charge. Interestingly I was directed to Scottish Information Commissioner (as does MSE). As far as I can read the Scottish Information Commissioner refers to this as a Freedom of Information request and there should be no charge. I have obviously complained and submitted my evidence. Has anyone else had this experience? I am pursuing full compensation as I had just pulled away from lights in a long line of slow moving rush hour traffic, in darkness, no street lighting where I hit a huge pothole that blew out both my front and rear driver tyres (which were less than 6 weeks old).

Comments

  • *generally* (he said) if it has been reported previously you may claim, if not you you may try.............
  • AndyMc.....
    AndyMc..... Posts: 3,248 Forumite
    1,000 Posts Combo Breaker
    X14DAB wrote: »
    Hi! First time posting. I am based in Glasgow. I have been following MSE guidance on reporting and claiming compensation for damage caused by a large pothole. Glasgow City Council have accepted responsibility but have rejected compensation citing that the roads are inspected on a regular basis. As advised by MSE I sent a Freedom of Information (FOI) request. They have come back to me and changed it from FOI to Environmental Information (Scotland( Regulations 2004 and have issued a charge. Interestingly I was directed to Scottish Information Commissioner (as does MSE). As far as I can read the Scottish Information Commissioner refers to this as a Freedom of Information request and there should be no charge. I have obviously complained and submitted my evidence. Has anyone else had this experience? I am pursuing full compensation as I had just pulled away from lights in a long line of slow moving rush hour traffic, in darkness, no street lighting where I hit a huge pothole that blew out both my front and rear driver tyres (which were less than 6 weeks old).

    Ouch, are you running 20" rims on the rear?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.4K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.4K Work, Benefits & Business
  • 599.7K Mortgages, Homes & Bills
  • 177.2K Life & Family
  • 258K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.