E.ON smart meters on Fix Online

oliverbrown

I was going to sign up to E.ON Fix Online v8 today, but I notice during the sign up process that it says I have to "agree to have smart meters installed". I don't want them.

This is not a "smart tariff" with variable rates at different times of day as far as I can see so I'm unsure why they need to stipulate I must have smart meters installed. Presumably the government is stepping up pressure on suppliers to hit targets.

I think I know the answer here, but in signing up I assume I waive my right to refuse a smart meter?

brewerdave

No, you can still refuse an appoitment BUT EON then have the right to switch you on to a more expensive tariff as you aren't observing the tariff's ts & cs.

oliverbrown

That doesn't sound too bad then, although I'm guessing I would be slapped with the £60 exit fee?

brewerdave

oliverbrown wrote: »

That doesn't sound too bad then, although I'm guessing I would be slapped with the £60 exit fee?

Don't know about the exit fees - in the past I moved tariffs within EON and they never charged the fees for an internal move:)

oliverbrown

brewerdave wrote: »

Don't know about the exit fees - in the past I moved tariffs within EON and they never charged the fees for an internal move:)

I'm assuming you can't move from Fix Online to EnergyPlan for free though, since Fix Online has an exit fee and EnergyPlan doesn't. That would be the most likely forced move I think.

Robin9

oliverbrown wrote: »

............... I'm unsure why they need to stipulate I must have smart meters installed. Presumably the government is stepping up pressure on suppliers to hit targets.
..............

You've answered your own question.

oliverbrown

Robin9 wrote: »

You've answered your own question.

It was just a guess but it seems that way. I suppose it was just matter of time before opting out of having a smart meter carried a penalty.

[Deleted User]

brewerdave is correct. Eon do not charge an exit fee if you move tariff but stay with them, only if you switch supplier.

Regarding the T & C of having a smart meter fitted on certain tariffs then that's a different matter but when asked to switch to a smart meter by Eon I asked them if they were fitting Smet 1 or Smet 2 meters and they said smet 1 at the moment (unless they've changed that policy recently) so if you later switch supplier the smart meter will become a dumb meter.

Perhaps the Eon rep could clarify these points to keep us up to date.

oliverbrown

Deleted_User wrote: »

brewerdave is correct. Eon do not charge an exit fee if you move tariff but stay with them, only if you switch supplier.

Sounds like a good way to escape an E.ON Fix Online deal early then, do a free switch to EnergyPlan, which has no exit fee, then switch out.

[Deleted User]

Possibly, but check the Eon T & Cs carefully first.

PennineAcute

I have done that with EON, moved from fixed to variable, switched and avoided exit fees