Not happy with Ikea chair, refused refund.

meer53

Maybe you're just the wrong shape for the chair ?

[Deleted User]

Shaun.0 wrote: »

I bought an Ikea markus chair on the 12th January 2019. The lumbar support is now starting to hurt my lower back, so I tried to get a refund stating "it is not for for purpose" and it has been less than thirty days. I'm informed they can not refund because it's been used, my comfort is a personal preference and they have not had other complaints like mine.
Anything I can do?

What did it feel like when you tried it in the store?

sheramber

Is the lumbar support in the right place for your back?

Obviously people are different heights and the lumbar support may not be in the correct place for everyone.

Can you go and try one in the shop to see if it also hurts you? If it didn't then yours may be faulty.

LiGhTfasT

Had my Markus chair for about 4 years it's great I'm after another and I'm sure other people are too. Sick it on ebay.

RichardD1970

We've had one for years as well and it is the chair that my wife sits in all evening.

Was due to get another for my lads room, so am in the market for a good second hand one