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Barclay PPI time barred?
debragilmour
Posts: 1 Newbie
Just a quick question, Barclay sent me a letter in 2014 saying I may have been mis-sold PPI. I sent a letter last week and received reply today saying I am time barred as they say I had 3 years from 2014 to reply (I didn't because of health and family issues). Is this the case.
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Comments
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Yes it is.
3 year rule gives you 3 years to complain from when you knew, or should reasonably have known, you had a complaint reason - you did know, you were invited to complain, you chose not to, your complaint is over.Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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You'd have to have very compelling "health and family issues" not to write a simple letter of complaint in three years. I very much doubt your issues would prevent you from complaining for three whole years.debragilmour wrote: »Jthey say I had 3 years from 2014 to reply (I didn't because of health and family issues).
Sorry.0 -
The FOS would ask you why you did not raise your complaint at any time in, not just the 3 year period, but the whole 5 year period since. If you are claiming incapacity to do so, then they would expect you to account for the whole 5 year period. Not just a bit of it.
Timebars are rarely overruled. Death and proper incapacity being the main cases.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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