Direct Line Renewals

tongi01

Newbie, so apologies if this has been covered before.

I've had my Direct Line home insurance renewal through the post - £370.

I went online to get exactly same quote from Direct Line's own website - £205. A whopping £165 cheaper.

They say this happens a fair amount. Unbelievable

missyg_3

I did the same recently, just came on here to see if anyone had mentioned it.

Almost £100 cheaper with the new quote for exactly the same cover!!!

Eagle15

I get my wife's car insurance, my car insurance and our house insurance through Direct Line. At every renewal I setup a new policy which is always cheaper than the renewal of the old one. I guess that there must be a lot of mugs out there that think that DL must be cheaper the second and subsequent years because it was cheaper the first year.

simon3030

I recently had a renewal notice from DL after the first year of my son's car insurance - he's now passed, but wife is still on provisional.
The premium had come down from over £1,490 to £791 (for a J reg Nova merit!) - I looked around and got a quote from More Than for £590 ish - rang Direct Line, no joy.
Set up the deal with More Than, then noticed a mistake _ wife shown as having full licence - rang up expecting premium hike, but a very helpful lady said - "so she won't be using it for commuting" (you know the usual - social, domestic, & pleasure, commuting) - I'd just ticked the box. Without the commuting, the premium REDUCED by £160! Result. :T
Bye Direct Line....only trouble is, our buildings & contents are with them, so on the hunt now on for better offer for March renewal.

anna42hmr

tongi01 wrote: »

Newbie, so apologies if this has been covered before.

I've had my Direct Line home insurance renewal through the post - £370.

I went online to get exactly same quote from Direct Line's own website - £205. A whopping £165 cheaper.

They say this happens a fair amount. Unbelievable

ours did the same, so we just did not renew the policy, and took a new one out

missyg_3

They've now written to me asking for proof of no claims discount from my "previous" insurer, haha. They ARE my previous insurer (and have been for over 5 years). :rotfl:

shelly

Eagle15 wrote: »

I get my wife's car insurance, my car insurance and our house insurance through Direct Line. At every renewal I setup a new policy which is always cheaper than the renewal of the old one. I guess that there must be a lot of mugs out there that think that DL must be cheaper the second and subsequent years because it was cheaper the first year.

Do you shop around at all or just set up a new policy with DL rather than renew? You will most likely find that by shopping around and switching co's you will save even more.

poppy_f1

tongi01 wrote: »

Newbie, so apologies if this has been covered before.

I've had my Direct Line home insurance renewal through the post - £370.

I went online to get exactly same quote from Direct Line's own website - £205. A whopping £165 cheaper.

They say this happens a fair amount. Unbelievable

i know its going to happen with my car insurance when i renew in Jan, at the moment im paying 37 a month but as a *new* customer it will be 30
guess which im going for

jeanette251978

missyg wrote: »

They've now written to me asking for proof of no claims discount from my "previous" insurer, haha. They ARE my previous insurer (and have been for over 5 years). :rotfl:

If you take a new policy on line then that would go under a different policy reference number on their system - you think how many thousand clients they have - do you really expect them to know you have been with them for 5 years previous? you took a new business policy to which any insurer will ask for proof of no claims bonus. Its not difficult to call them and explain this!

missyg_3

Thanks for this, yes I do expect them to know, since it was done online under the same customer login as my previous policies, and my current home insurance that I have with them too - they seem to be able to link those policies just fine. And yes, I realise it's not difficult to call them, I did exactly that.

jeanette251978

missyg wrote: »

Thanks for this, yes I do expect them to know, since it was done online under the same customer login as my previous policies, and my current home insurance that I have with them too - they seem to be able to link those policies just fine. And yes, I realise it's not difficult to call them, I did exactly that.

Well obviously everything isnt as simple as it may seem to you! luckily you did phone, everything is fine and dandy LOL! no harm done huh?