ITAL/ Indigo shambles

Handbags-at-dawn

This thread on Pepipoo makes shocking reading: http://forums.pepipoo.com/index.php?showtopic=125138
ZZPS still sending threatening letters after ITAL had allowed appeal. Incredible incompetence. It’d be funny if it wasn’t so desperate.

twhitehousescat

nothing to do with bpa , they have washed there hands , its a penalty notice not a parking notice the BPA do not do penalties only private parking tickets , and I actually feel sorry for anyone attempting a ITAL appeal https://forums.moneysavingexpert.com/showpost.php?p=75321787&postcount=24

Mr clarke of the BPA has commented on there website , but he can only comment , he cannot force a change , ITAL are members of the BPA , but only corporate members (you can join as well!) the bpa logo displayed at ITAL is the corporate one , which sits nicely next to the indigo logo

Coupon-mad

It IS to do with the BPA. Indigo are in the BPA AOS and cannot allow ZZPS to demand money in these circumstances.

Complaint to Steve Clark needed.

twhitehousescat

indigo dont exist any more ! and they never gave a hoot to the BPA , they have extracted the %%%% for yrs without so much as a "boo" from BPA

MR clark will not get involved because ITAL is not one of the govs 2 recognised appeal services , and they are not parking charges

Coupon-mad

No, Mr Clark agreed to it. An email question was recently asked:

''Are ITAL appeals for railway land which are won by the motorist binding on the operator as POPLA appeals are?''

Answer:

The short answer is ‘Yes’.

I would not have countenanced this change otherwise.


All the best

Steve Clark

Head of Business Operations

British Parking Association

twhitehousescat

yup , but its the BPA code of practice that state no debt collectors whist appeal or appeal won , this is NOTHING to do with BPA code

and BPA is parking tickets not penalty , penalty are not mentioned in COP

if the Pepipoo link is true and debt recovery chasing after appeal it shows what liers ital are

Coupon-mad

Steve Clark is the right person to contact about it.

twhitehousescat

as stated before , hands tied , not a BPA problem

Coupon-mad

Of course it is, as he 'countenanced' the change. The BPA are behind it.

twhitehousescat

Coupon-mad wrote: »

Of course it is, as he 'countenanced' the change. The BPA are behind it.

but ital are not members of the BPA , apart from the corporate section which anyone can join , how can you sanction or tell a non member to behave , if this was possible he would need extra notepaper to deal with gladrags

twhitehousescat

countenanced

verb (used with object), coun·te·nanced, coun·te·nanc·ing.
to permit or tolerate:
You should not have countenanced his rudeness.
to approve, support, or encourage.