02031035179?? Beware

COOKIEWILLOW

Been called by this number 3 times today yet when answering it is dead?? googled number and theres been quite a few complaints about it, when people have rang it back it gives an 0845 number to get your number off their list? some HAVE managed to speak to someone claiming to be from Halifax yet they bank with them and have rang and it wasnt halifax at all. I am registered with TPS (for the last year) but i am having LOADS of different calls from numbers like this. HOW are they allowed to get away with this and HOW did they get my number??:mad:

Heinz

Thanks for the heads up on this - I've just been online and changed my Halifax contact details for my (almost empty because their rates are pretty poor at the moment) WebSaver A/C to my 0844 number!

COOKIEWILLOW

No sweat. i work nights and these idiots do my swede in

BexTech

I have 0844, 0870 and 0871 numbers all now pointed to an 0121 VoIP number, which is always set to voicemail, I give these numbers out to people I don't want to ever contact me.

Although I hate voicemail and don't have it on my usual numbers, it is handy to have a separate voicemail only number, that can be given out.

Barson

I just had a guy called Antony phone and ask to confirm my post code and date of birth. I said 'I'd rather not' then he just said 'OK' and hung up.

said he was from the Halifax.

knightlore

I work for the Halifax and that is how they conduct outbound calls, its part of security, if you are unsure ask them which Dept they work for and their full name and you can call in and confirm with an inbound advisor if the consultant works for HBoS. They can then arrange for the consultant to call you back

Also as the dialler goes through a server the number is withheld so if a number does show it is not the Halifax. I will be passing this up the line to see if the Bank can get to the bottom of it as our reputation is on the line.

BexTech

knightlore wrote: »

I work for the Halifax and that is how they conduct outbound calls, its part of security, if you are unsure ask them which Dept they work for and their full name and you can call in and confirm with an inbound advisor if the consultant works for HBoS. They can then arrange for the consultant to call you back

Also as the dialler goes through a server the number is withheld so if a number does show it is not the Halifax. I will be passing this up the line to see if the Bank can get to the bottom of it as our reputation is on the line.

...and a stupid way to call people and ask for Post Code and DOB. I too would tell them where to go.

As long as you call in on a number you know to be correct, not one given out by the person calling you or the CLID.

I refuse to talk to anyone who phones me and asks for details like this.

tazz233

:mad: We have had this number ringing the house too! The woman claimed to be from the Halifax and had a new deal I could not refuse. She then asked for my dob and address. I asked what the deal was and she said she cannot tell me unless I give her my dob :rolleyes: hmmm.

bathgatebuyer

I had one of these calls tonight and they went to answer phone leaving a message of a fellow Scot saying to someone else, "Did he jist hing up oan you?" before she hung up on my answer machine!

Delika

Many thanks to you others who have already posted about calls from this ultra-nuisance number. I share my own experiences:

I’ve been called a total of 8 times in the past 3 days now by these miscreants. The two numbers they’ve been using to call me are 02031035179 and 02031035220 (easily found out by doing a 1-4-7-1 check).

On every occasion it has been someone:
i) with an African accent (suspicious in itself, with all these phishing scams that have eminated from that continent in recent months)
ii) claiming to be from the “Halifax”
iii) asking for my personal security details before they can tell me what the call concerns (i.e. my DOB and home Postcode)
iv) Who has the most indecent telephone manners. As soon as they realise that I am not willing to furnish them with every security detail and password, they abruptly hang up… only to try again a couple of hours later.

HOW ANNOYING THESE CALLS ARE!
Unwanted, time-wasting scoundrels!

When one phones back the former number to give some grief one is greeted with the following answerphone message:
" Thank you for calling. One of our representatives tried to contact you earlier. We will try another time".

This sounded all the more suspicious to me (no mention of the Halifax!).

When I phoned back the latter number to expurgate some oral wrath, I was greeted with the following answerphone message:

" You were contacted by First Assist Halifax Bank of Scotland. We will try and contact you again shortly."

So are these calls or are they not from the Halifax????

Seems like the truth is that THEY ARE… much to my surprise.

Today I phoned Halifax Retail Fraud Dept (Direct Tel. 0845 604 5494… press option #1… the only option that still gets you through at a weekend).

Incredibly the woman on the desk said it did seem to be a legit’ Halifax company/ affiliated company. She had “had an email forwarded a few days previously about this”). She asked me if I had any insurance through the Halifax.(I had had home insurance, a couple years previously). I told her how !!!!!! off I was about these calls. I said it was giving Halifax a terrible name and that I would shut down my son’s savings account with them if they didn’t sort it out. (I have no other accounts with them at present). She simply said that I should make a complaint to the Halifax Customer Complaints Dept. [Direct Tel. 0845 725 3519].

Well guess what? I phoned this number twice today and got the following stupid pre-recorded message:

“Due to unforeseen circumstances we are unable to take your call right now. Please try later”.

What crap service. I am minded to close down my son’s account asap.

It is an UTTER DISGRACE that Halifax can divulge our personal information in this way and give it to indiscreet companies who make persistent and annoying nuisance phone calls multiple times a day, always asking for personal security details. DISGRACEFUL! Shows that Halifax don’t give 2 hoots about phishing and phone scams if they can behave in this way.

I had been starting to worry just how much info they had of mine… had I been pickpocketed? Had some personal details of my cards been stolen etc etc.
Yesterday when they phoned, I played along and gave them incorrect DOB (6 years out!) and incorrect postcode (256 miles out!!). Immediately the African woman said “that is not what we have on our system” and hung up straight away!

Today after the first phone call of the day from the African Halifax agent, I asked my wife to tell them I had died in a car crash last week. She is so honest she was unwilling to do that. So when another African man phoned a couple of hours later I told him I’d utterly had enough, … “I’ve had 8 calls in past 3 days and that I am totally fed up with them all so CEASE IMMEDIATELY! “
He said “I will make a note of that sir”. (Politest African yet…)
So far 10 hours have passed and no further calls from the Halifax…

Let’s see what tomorrow brings!

As for Halifax I think they have behaved in a totally discreditable manner. I shall never bank/ mortgage with them again. My son’s account will be moving elsewhere.

I shall try to complain again to Halifax tomorrow… and the next day. I urge anyone else who has been afflicted by these nuisance calls to similarly complain to Halifax in the strongest possible terms.

Paul_Varjak

I had a lot of similar calls from Halifax. But they did not want me, they wanted the previous owner of my phone number.

Despite telling them on numerous occasions that they had the wrong person and wrong address I then told them my own name and own address. Despite making a note of this, the calls continued. Each time I got such a call, I withdrew £5,000 from my account and moved it to another institution..

The calls were monthly at first, then weekly, then daily, finally twice daily! Eventually my bank account was emptied of money cos I had moved all my money out of Halifax.

The calls only stopped when I wrote to the Halifax chief executive threatening legal action against the company. So, write to him and, while you wait for his action, sign up for a one month free trial of CHOOSE TO REFUSE with BT.